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March 2024 by Zachary Haase
They are the WORSE! I’m sitting here in pain because they can’t fill my prescription and they keep telling me to come back but nothing is changing. It’s been like this for 2 days now and still nothing even tho I got a text saying my prescription was ready. DO NOT GO HERE! The people are dumb!
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December 2023 by Bre James
awful pharmacy, over an hour wait for a shot and was the only one
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November 2023 by Sam Edge
Multiple times a prescription was given to them and there is no follow up for days. I finally contacted their automated system to be told my prescription had been ready for days yet there was zero communication from this pharmacy.There is simply no excuse for this terrible customer service. If you can provide good service get out of the business.
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November 2023 by Tom L.
Spent 50 minutes on hold to be told my prescription would be ready in about 30 minutes. Don't know why it took so long to talk to someone and don't know why it takes 30 minutes to count 30 doses of medication. Worst pharmacy is Spanish springs by far, but it's the only pharmacy I Spanish springs... it's as though the walgreens regional manager thinks it funny he/she can run a business so poorly.
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October 2023 by Bob P.
Worst pharmacy ever been too. Checked in for vaccinations and wondered what was wrong when others that came in after our appointment time, when I asked they said they were taking people by their appointment, I explained that obviously their counter person did not properly check us in on their system. After everyone else was gone from the waiting area I went up again. They said the pharmacist was working on our vaccinations(for 20 minutes!)...I expressed my frustration to the counter person, she apologized ten walked back to the group in the processing area looked back and nodded in our direction and they all broken into laughter (no exaggeration). An hour and half plus after our "appointment" time we received our vaccination.Glad we made their day for a good laugh, when the pharmacy workers go on their "work stoppage" I will be rooting for AI to replace these clowns. I have always said "never let your customers feel they can do without you, because one day they just might".Good luck in you new jobs at a fast food restaurant after the work stoppage! Go to the Walgreens on Los Altos, only went here because it's close to the house, never make that mistake again.
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October 2023 by Bob M.
I certainly agree with the current 2 star rating of Wallgreen's pharmacy in Spanish Sprngs. I transferred my meds from another source approx 4 months ago. The store and the pharmacy managers treated me like I was a petty criminal. Apparently the pharmacist mixed 2 meds that I was told were ready to be picked up and one more would be ready tomorrow. The tomorrow one winded up in one of 2 bags and the one I was to pick up was left behind. I had 2 prescriptions, each in separate bags. When I got home and opened the bags I noticed the wrong meds in the bag. The next day I was told to bring the meds in. The pharmacy member examined the video (?) and commented that I had picked up the right meds and the video showed the pharmacist bagging the meds. The store manager chimed in and I was placed in a predicament. Finally I said "How do you explain, that I have what were to be tomorrow's meds in this vial that has yesterday's date. I had previously told them they both would owe me an apology when this was resolved. At the end they conceded, the store manager apologized, but no apology from the pharmacy manager.A few weeks later I picked up a med that I have been taking for years. My daily dosage is 25 mg, the pharmacist gave me tablets that were 100 mg. I caught that mistake again and the pharmacist apologized and gave me the proper dosage without incident. Am I one of a few with bad experiences at the Spanish Springs Wallgreen's Pharmacy or am I one of the few to speak out?
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September 2023 by Tina M.
On Sept 28/23 I pick up my son's medicine and a professional lady name By Marilin helps me a lot ! Ando more because she's bilingual and we need ppl like her!
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August 2023 by Jeremy M.
The pharmacy is the worst! They never receive any of my prescriptions cause of huge delays in the relief the medication was to provide I will never go here again you should avoid it as well
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July 2023 by Robert J.
This rating is solely based on the pharmacy. The customer service is terrible. The lady we seem to always get does not speak good English. She can't explain anything. She might be a good worker but customer service is definitely not her strong point. We will be taking our business elsewhere even though this location is so convenient.
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March 2023 by Heath Silva
By far the worse experience ever with a pharmacy.
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February 2023 by Ali A.
I've had this as my designated go to pharmacy for 14 years. I will no longer come back here... over the last year this place cannot keep the pharmacy staffed. The ones that are left, you can see them purposely take all the time they can to help one person. The fast pass is non-existent you still have to wait in line. Transfer your prescription, the attitude and the hour + wait in the line is not worth it.
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January 2023 by Russell Ohl
Horrible pharmacy
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December 2022 by Scott J.
This pharmacy absolutely is not worthy of my money. I was prescribed antibiotics, went in a day after it was prescribed. I was told they were working on filling it. So, I came back the next day, and was told the prescription was not filled yet and they would not be able to fill it today either. So I will not be getting the medication filled here. We will NOT be shopping here at all in the future. They are plenty of places out there that will provide what is needed. I'm 60 years old and have been a Walgreens customer my whole life. No more
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October 2022 by Sandy Martin
Walgreens pharmacy is like any national chain - CVS,Rite Aid. The service here is sometimes slow but accurate. The staff is knowledgeable and friendly. And as of 2 months ago, it is the only close pharmacy in the area. It’s what healthcare is when run by corporations ?♀️
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October 2022 by Bad Habit Babbitt
In preparation for overseas deployment was required to have 150count Anti-Malaria meds. My doctor forgot to put the quantity on the prescription request and they gave me 30. I spoke with doctor's office and they resubmitted for 120. Before going on vacation I physically went into the Pharmacy and expressed that I needed the prescription asap and it appeared it was in their system for filling. That was last week on Wednesday. Had a family check yesterday to see when they expected to have the prescription and she was told that they hadn't done anything to fill the order. I will never use that Pharmacy again.
