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“I’ve gone to a the store 4xs and 2-3 times I’ve gone Sara has always been just a welcoming. Shoot she even remembered me after the first time I met her and THAT really impressed me a lot. That meant a lot to me actually and she knows why after forgetting my ID the second time. I definitely would go again for any piece of jewelry especially if I’m going to be greeted by someone like Sara !!!!! 🩷🩷 she didn’t give me a hard time and was just a natural.”
“I’ve been going to Roger’s for more than 20 years. They are family owned and operated and take very good care of their customers. They add a personal touch!”
“Kimmy was super helpful and took the time to explain any questions I had. I never felt rushed or confused about proving. We made a personalized necklace with my initial and a beautiful charm. Had to buy a few pieces. Great birthday experience.”
“Olena and the entire team at Kay Jewelers have been absolutely amazing through every jewelry purchase and experience I’ve had with them.
This last visit was especially meaningful because my husband and I are renewing our wedding vows. Rather than purchasing new rings, we chose to have rings that were handed down to us from our parents repaired and restored. Even though we weren’t buying new rings, Olena and the team treated our pieces with just as much care, attention, and importance.
They truly took pride in their work and went above and beyond to make sure everything was perfect for such a special day. It means so much knowing that these sentimental family pieces were in such caring hands.
Thank you, Olena and the entire team, for always making us feel valued and for helping make our vow renewal even more special. ❤💍”
“We moved to Reno in 2024. I visited Devon’s interested in purchasing a new watch. My salesperson (Scott) was extremely knowledgeable on all of the watch brands they carry. He guided me through the process and continues to support all of my family’s fine jewelry needs to this day. Whether it’s time to purchase, repair, or just have a conversation about our shared passion for watches, Scott goes above and beyond to help me with any and all of my needs. Devon’s has a customer for life!”
11AM - 6:30PM
6637 S Virginia St Ste. A, Reno
Watches
“Absolutely love this location.
I originally got my wedding ring from the Roseville location and after having my son, my ring never fit the same. I moved out at state and was visiting family in Reno only for a few days. I even had to move up my flights a day and they got it resized for me in a pinch. I'm so grateful that I can wear my ring again after 2 years of not being able to. Highly recommend this location. Amazing customer service and beautiful jewelry! Thank you!”
10AM - 8PM
5112 Meadowood Mall Cir Spc B110, Reno
Watches
“Johanna and Melissa were excellent and this was the best watch fitting experience I have ever had and they both deserve raises ! Best customer service of all time!”
“UPDATE:
Tahoe Timbers made it right. I wrote them again; apparently my first message had gone into spam. They sent me a replacement pair of the defective sunglasses as well as another pair, a flatter style less susceptible to the delamination or whatever my first curved pair suffered from.
Good small business customer service.
OLD REVIEW:
I don’t like writing bad reviews, but these were expensive sunglasses that have fallen apart/delaminated after less than 15 uses despite proper handling and storage. I bought them directly from the guys during Made in Tahoe at Palisades.
I reached out to the company two months ago with a nice email and photos, and never received a reply.
So unfortunately, after a bad product experience and an equally bad customer service experience :/, I recommend folks steer clear of Tahoe Timber.
Hopefully I’ll get a reply and they’ll take care of the issue, and I can update this review.”
8AM - 6PM
2303 Kietzke Ln #4, Reno
Watches
“We had such a pleasant experience as we interacted with Bradley Martin, (who is an on campus trained GIA gemologist) while he did our appraisals, allowing us to see our gems through his microscope and showing us the actual measurements he was taking. Being present during the appraisal gave us peace of mind with the bonus of it being very informative. My husband and I would highly recommend him.”
“We have been going to Hart's for years and have had consistently great service. We have bought jewelry, had jewelry repaired and sized, had watch batteries replaced, and watchbands sized. Jeff has always been friendly and professional. He is well versed in all types of jewelry. If you are used to going to a chain jeweler like Jared or Zales, you may not be used to the directness and honesty of a truly educated and knowledgeable jeweler. We appreciate his experience and expertise. It's nice to work with a locally owned business and get to know the owner.”
“Very smart, professional, courteous staff. Victor and Candy were able to identify our needs, give us options, and find us the right fit at a fair price. The jeweler's work was exceptional and we appreciated the candor around our options. Thanks!”
“Service, selection, time, quality! This was a pleasant experience. John was wonderful and so was Dayana. My husband and I both got something gorgeous for our Sweet 16 anniversary! Hubby's is getting sized. Thank you Milestonz. God Bless and Happy Holidays! ? ???”
“Roxy's is a fun place to dine. Great menu options and food prepared excellently. Service is never rushed so you can enjoy your dining experience . Complimentary fresh baked bread is an added bonus. Definitely recommend dining here.”
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“I purchased a chain here for a cross that holds tremendous sentimental value to me. I was beyond pleased that the passionate and noteworthy experience provided here only added to that sentimental value. The owner was incredibly knowledgeable and provided honest feedback when guiding decisions. When my chain was ready to be picked up and adjusted, the 30 year anniversary for SJS was being celebrated. This milestone is a testament to the wondrous couple who run SJS. It would be in anybody's best interest to do business, and also support a small, reputable business in SJS.”