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February 2024 by Phillip Escaravage
Jeff was amazing at the Bally’s location. I had an excellent experience and would recommend to anyone. My best rental experience ever.
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February 2024 by Alice M
Helped us out last minute right at closing after a friend’s boot broke. Got us skis for the next day! Very chill, pay when you return. The two guys were very nice, great service!
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February 2024 by James Phares
Our ski gear was delayed and we received a voucher for CV Sports. They saved the day by outfitting us in some solid gear!! Excellent service and definitely recommend them for any snow gear needs.
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January 2024 by Andrea Carandang
Very friendly and helpful staff.
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January 2024 by kiyoshi tracy
Jeff at the ballys location was super helpful with finding the correct gear we needed and he went out of his way to make our shopping experience a easy and memorable one
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December 2023 by E L.
Our family of 4 showed up and were immediately helped by Arthur and Diego. The process was seamless. We had perfect service and all the equipment was set up correctly as we never had issues on the slopes. Arthur assisted us when we returned all the gear and again had zero problems. Thank you Jerry as well who assisted with questions before our arrival. We will be back.
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March 2023 by Nicholas C.
Nice helpful staff and the prices are way better than heavenly even though it's only a minute or two from stagecoach lodge
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March 2023 by Phillip R
Jerry was amazing to us and really cared about our skiing experience. He is extremely knowledgeable and really cares about his customers. I will definitely be back the next time In Tahoe!
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March 2023 by Richard Bodine
Great little shop if you’re staying by stagecoach lift. The ladies were super helpful and got me and my family all set up. Will definitely rent there on our next trip.
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February 2023 by Paige Burzlaff
First, I will say I've rented here before with no problems. Today we walked in and were immediately treated as an inconvenience by one very rude and stressed out worker. In respectfully explaining our needs, she was extremely escalatory to the point of ordering us to come back tomorrow. Needless to say, we won't be back tomorrow - or ever. People in these situations are usually partially at fault, but I assure you we were respectful and did/said nothing wrong to this woman. She was the only one working and was clearly overwhelmed, which I can understand, but there is no excuse to treat customers this way. The other customers in the store gave us apologetic looks and comments as we left. Everyone was walking on eggshells with this woman. Yikes.
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January 2023 by Steve Zamek
Rented from this location several times.Very reasonable pricing on the rentals. Fast service if you arrive off the peak hours - before 8:30 or mid day.Could get 5 stars if not for the rude woman. Other folks working in the place are very nice!
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January 2023 by Kristy L.
Inexpensive, knowledgeable and so handy to Stagecoach and Boulder. Staff is friendly and knowledgeable. They are the best deal in town, and sometimes get a little crowded. Avoid rush hour by grabbing your gear after 2PM the day before or ask for a season rental.
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December 2022 by Odalys A.
Probably the worst experience I have encountered at Harrahs. We stopped by with my younger brother, my cousin and my dad in looks for some snow pants for my 10 year old brother. My cousin decided to sit down at one of the many many chairs (maybe 10) they have near the rentals. The only guy working there came up to him and told him to move because he was going to need the chairs for "boot fittings" when we were the only ones in the store at this time.His attitude towards us was very condescending as he would follow us around the store im guess probably thinking we were going to steal. A couple more customers came in for rentals and we were just browsing waiting for him to be done with them so we could check out. We were in no rush and had no problem waiting. They guy comes u to my dad and asks, "are you going to keep browsing or actually going to shop" I would hate to say it's because the color of our skin, and that it was just a rude encounter but, given the fact that everyone else in the store that came in afterwards were White, and the person working there was being super friendly to them it's hard to say it wasn't. Please don't support this business.
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December 2022 by Amanda Rylee
My luggage was delayed including my skis. These guys hooked me up for a half day of ski rentals! It was so fast and they were so helpful I would rent here again
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December 2022 by brandy Kearney
If I could give Jerry more than 5⭐️ I would, it'd be 10 out of 10 across the board. He's customer service and attitude are a rare find! If you need ski supplies or rentals he's THE MAN!! He has it all and very reasonable on his prices!! Jerry, you set a high bar for service, you'll forever be our guy in Tahoe!!
