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January 2024 by Audrey W.
Service was awesome. The lady helped me with bagging up my things. They had what I needed and it's convenient when you're staying at a hotel.
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November 2023 by Colette D.
The best customer service at CVS I've ever had. Had a fun weekend celebration getaway and we stopped here a few times to supply the experience. You know just the typical weekend needs; Tums, Pepcid, pocket vibrator, gum, water. Anyways my bf realized the new gadget needed just one AA battery and sure enough the clerk rushed to our rescue and handed us what we needed and we went off of our merry way!! If it wasn't for her our night would'nt have been nearly as fun.
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December 2022 by Brandy R.
I had a terrible experience today at this CVS. They can pull the cameras and see the exact conversation if they want but someone needs to know how RUDE cashier Eric was. Here is the exact conversation: Me: hey how are you tonight? Eric: doesn't even respond to that. Rings my stuff up and I let him know I had a CVS card (instead of him asking me) and told me to put the number in. I said "hey is there anyway you can change me $4 in quarters?" He got a terrible attitude and said "no." Which I was ok with and then followed it by "NO WAY!" a little louder, which I felt was unnecessary. Perplexed by the attitude, I said "NO WAY huh?" And he said "That means no." I said "look, there is no reason for you to have an attitude right now, I was just asking a question." He didn't respond, he looked back at another employee who was sitting behind him and was telling her something. I asked him what his name was when he left, he was reluctant to tell me but realized it would be on the receipt. Then asked me why I wanted to know and I said "I was just wondering." And walked out. He proceeded to talk to the girl behind him about me having a problem. I wasn't upset that he couldn't give me change. I get it. But it was the crappiest attitude for no reason. I have NEVER been anywhere in my life and been treated that way by a cashier.
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November 2022 by James A.
If staying at the casinos in Lake Tahoe, this is a great place to get supplies, snacks, and alcohol. It is open 24 hours a day, and has many different rooms inside. It has everything that a typical drugstore would have, and their selection is large. The prices seem in-line (not too much more just because it is in a tourist area). If you need gloves or knit hats, they have a large selection. It also has a large souvenir section, for very reasonable prices. It is a free-standing CVS, so unlike the ones in a Target, this one will accept all CVS related discounts and coupons.
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September 2022 by Stefan T.
Grabbed a coffee for the morning - came in late late. Quick experience and very convenient. I was in the mountain tower next door so I didn't get an in room coffee maker - and the Starbucks is at the bottom of the Lake tower - in the AM I thought it would be good to have a little something just in case. Check out was quick. They only seemed to have self check out available. Not sure how one would buy alcohol - but for me wasn't an issue. Clean store. Well taken care of and stocked with lots of different items. Food, clothing - anything you would need to be comfortable. Don't worry too much about what you forgot to pack.
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March 2022 by Anita L.
We wanted to stock up on some water versus paying through the nose for it at our casino resort so stopped by this CVS, which was conveniently located just down the street. We were also able to stock up on some other toiletries that we needed. Everything was nicely stocked and easy to navigate although things did feel a little cramped inside the store.
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January 2022 by Missy F.
It is a small CVS. The crew working Jan 17, 2022 were so friendly, helpful and knowledgeable. There was a man sitting on the floor stocking shelves and asking me if I needed help. He answered both of my questions perfectly. There was a girl that also went out of her way to ask me if I need help and on the way out gave me great detail on the next shipment of covid testing. Thanks CVS!
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October 2021 by Glenn G.
We were staying in a hotel up the street and I felt some post-nasal drip so we popped in for some over-the-counter medicine. If this location has a pharmacist, I don't think I saw one. It was a lot of food items, personal items, etc. but I was curious that I didn't see an actual pharmacist. I grabbed my medicine but did not have my CVS card on me since I was on vacation. They tried to look up my account a few times but were unsuccessful. Oh well ....
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November 2020 by Mona L.
Customer services really makes a difference. We stopped by here last night and the young gentleman who helped us was kind and welcoming. This CVS has a wide selection with a grocery and pharmacy section. I love that it's open 24 hours.
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July 2020 by Jose R.
The two women "working" tonight are absolutely worthless. Everyone has to do self check out and the pin pad doesn't work. Worker said "you have to insert the card three times and then slide." When asked why they don't ring things up at the registers one of the employees said "we are ringing you up, this is the 21st century and this is going to happen in California too." Uncalled for and completely rude and no help at all. If you don't want to work at cvs, look for a different job. Customers are lined up down the hallway while but it's too much of an inconvenience to ring people up to make things quicker. Instead of just standing around with your pissy attitude, ring people up and do your job!
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December 2019 by Kevin S.
There is 1 persons working the store at Stateline on a Saturday night in Tahoe. CVS you need to figure your hiring out this is terrible services for a company this big. Walgreens is my new stop!!
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February 2019 by Angelique V.
I was made aware of the situation when my friends (A) and (B) came to me to ask me to go with them to the CVS. (A) said he had been eighty-sixed and he did not know why. He said that he had walked into the store to purchase bubble bath, however he was unaware of where the bubble bath was. He reached out to the supervisor on duty who was at the counter to ask her where the bubble bath was, however he referred to is as bath foam. The supervisor said they did not have that and my friend said that his friend had purchased this the other day and she told him to go and find it. He face-timed his friend who directed him (in Spanish) how to get to the area where she had previously purchased the bubble bath. At the time my two friends had been separated, (B) (who is from Argentina and has a lighter complexion and had not said anything - thus appearing to be American) was allowed to purchased a bottle of vodka from the cashier. When (A) had finally found the foam the supervisor came up to him and ripped a juice bottle out of his hand (that he was holding so that he might be able to pay for it after locating the bubble bath) and told him to get out of the store. He continued to ask why but was told to get out or she would call the cops and have him arrested and deported back to where he came from. As my friends left the store she called them "f***ing tourists" and told them not to come back. My friend did not understand why he had been eighty-sixed but we work for a company where we are aware of trespassing and trespassing laws in the state of Nevada. I entered the store with both of my friends the second time to purchase the bubble bath after being informed of the previous encounter. The supervisor, Anne, came right into the store aggressively and told my friend (A) to get out. She said he had been told twice to get out and he needed to leave the store. He said he did not know what was going on and why he was being kicked out. She told him he was being "insubordinate" and he asked why and she continued to repeat herself. I asked her what was going on and that I just wanted to know why he was being eighty-sixed from the property. She said that was between herself and my friend. She then turned back to (A) and told him to get out or she would call the police and have him deported (my friend is from Peru and has a darker complexion and an accent, as Spanish is his first language.) this is when I began to get upset with Anne. I replied with "Deported to where?" and she was silent. I asked (A) to leave the store because I did not want her to get the police involved and cause him further frustration. He left the store. I continued to ask her what was going on and she replied with "I am the supervisor. I can eighty-six whoever I want and that information is between him and I. And in fact you can get out too. You've also been eighty-sixed." She aggressively told me I was more than welcome to call the manager so I told her that I would and I asked for her name as her name-tag was blocked by her hair. She replied with, "it's right there sweetie," and passive aggressively moved her hair so that I could see her name tag. I then left the store. She allowed (B) to go back in and purchase the bubble bath because he, "had a nice demeanor." Not only was this poor customer service, this was blatant racism.We work in the customer service industry and are very familiar with Nevada state laws and the rights one has to refuse service. This experience was poor from the beginning, whereas my friend was denied help and refused service and asked to leave property with no reason provided. "Insubordination" is not an explanation to someone who wants to know why they were kicked out of a store nor is it applicable to this situation. The very definition of insubordinate is "disobedient to authority", which Anne does not have over any patron of the store. Threatening to deport my friend is absolutely unacceptable; regardless of how she felt about him and his "insubord
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December 2018 by Dave D.
Ann, has typically been there during the evenings/mornings and she is the most helpful person I have ever interacted with a store (grocery, apparel, shoe). She goes above and beyond to help you locate the item(s) needed/desired. Instead of simply telling you the general location of the item, she will walk with you to the location of item and present you with the selection. If the item you're seeking is not in stock, she will look in the back and/or present you with the alternatives. With that said, occasionally the alternative items are better/more fitting than the items you were seeking in the first place. On top of that, she is very protective of the merchandise and guests in the the store. I typically stop by there after I get off work around 3:00-4:00 am and I have seen her professional interactions with highly intoxicated customers bothering the legitimate guests.
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May 2018 by Jazmin B.
Worst cvs ever. My cousin got accused of stealing and after being forced to empty her entire bag and pockets and proving to the idiots working right now that she stole nothing the old bat refused to apologize for accusing her of theft and told her never to come back. Seriously this place has fucking idiots working. The only nice person was some young guy with shaggy hair who apologized and explained nicely what it looked like on the cameras, at least they have one person working with courtesy. DONT GO HERE, THEYLL ACCUSE YOU OF STEALING AND NOT APOLOGIZE WHEN THEY GET PROVEN WRONG.
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April 2018 by Victor H.
Located walking distance to all main hotels - comes in clutch when you forget little things.
