Enterprise Rent-A-Car

Car Rental
Hours: Enterprise Rent-A-Car operates a location at Harvey's Casino Hotel in South Lake Tahoe. The branch is found on the bottom floor next to Starbucks, though its listing does not explicitly state it is inside Harvey's, which can initially cause confusion. The staff receives consistent praise for being extremely helpful, friendly, and taking great care of customers, often providing free upgrades and helpful local information. They also offer a convenient pick-up and drop-off service to their facility. The after-hours return process is available and described as super easy and convenient, despite not being clearly noted online. Instructions for after-hours drop-off, including where to park and deposit the key in a box, are posted at the Enterprise desk in the hotel lobby. Renters should note that in the parking garage, a sign with an arrow pointing to "Enterprise return" directs drivers to continue up to the next level where the specifically labeled spots are located. Some customers note the branch operates on a best-effort basis with no fixed hours and no direct branch phone number, making it occasionally difficult to contact. Minor issues mentioned include a slightly confusing after-hours process initially and occasional charges for fuel levels not being adjusted, though the overall experience is positive. Many customers are happy returning clients who recommend this location for its helpful staff and convenient service.

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