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“These good folks recently packed and shipped my French horn (via UPS) cross-country. Excellent customer service, and the perfectly-packed horn arrived on time. Thanks!”
“We’re the people at the post office always a little confused & usually unprepared. I was ready to catch a few eye rolls. Actually not in the slightest! Cory was incredibly helpful. Above & beyond to help us & getting our packages shipped. While also being fast & tentative to the rest of the patrons. 5 star service in a town that needs more of this!”
“Greater Genoa citizens don't receive direct mail service at their residences and businesses. Instead, most everyone has a box at the Genoa Post Office. So depending on the time of day, the Genoa Post Office is a happening place. Getting in and out of the parking lot can be an adventure in itself, and with COVID, it's sometimes hard to recognize your neighbors. Now that Gayle and I live just outside of Genoa Proper, I enjoy the experience. When Gayle first registered for our PO Box, the postal employee immediately noted that Vassar was a Genoa Proper name. That's true as her Dad's family arrived here around the 1940s. So that makes only me as the California invader (via Iowa) in our house. :) If there's too much mail to fit inside the box, I'll either see a key inside the slot, directing me to a larger "locker" space to retrieve my package. Otherwise, I'll see a yellow or green slip, directing me to the desk. The folks working at the post office are nice and with a local flair that I relish. They'll even collect my MIL's mail for me to deliver, no questions asked.”
“I have used this business numerous times to print important documents, pick up large shipments, and send packages. Everyone has always been so helpful and kind, even going out of their way one time when my package was delivered to the wrong address to find out where it was so I could retrieve it. I will keep coming back!”
“Incredible service, had 2 packages I sent a while ago and helped me bounce one. I know they have a lot of bad reviews here, but I had wonderful experience! Thank you :)”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“The postal system is under total pressure to close locations but us locals have written to keep this branch open. The postmaster Bill is excellent and the front counter staff know their business. Morgan, kudos to you! Flying military overseas in Iraq and Afghanistan these guys took care of me like family. Larry Suter”