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June 2024 by John Wergin
I love this place, I wish there were more of them in Southern Nevada!
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March 2024 by terry ml
We were passing through on a trip in our RV. We needed propane but we were towing our jeep. The managers and employees helped tremendously to ensure we were able to pull through with our RV and guided us and helped us. Everyone was very nice and helpful. Thank you!
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February 2024 by Carlee Kephart
Spoke with Chris about an RV extension cord, when I had called in. Out of the 3 people I spoke with, he was the only familiar one. He was extremely helpful!
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January 2024 by Hdtv
Staff is very friendly and helpful.Overall great store
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January 2024 by Meri Coury
I have always had a good shopping experience at Big R. The employees are friendly and always ready & willing to help. Plus, I had to make a return once for dogfood and while they don't normally do that, after I explained the situation, they did take it back. Also, my mother had made a purchase, but it wasn't exactly what she was looking for. So, I took the item back, and they were able to find her exact purchase! They gave her a credit and she was able to go in then, and find what she really wanted! The only other place in town that does that, is Walmart. But, the quality of product at Big R is usually 10 times better. So, thank you Big R for great shopping experiences!
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January 2024 by David McHenry
Terrible customer service. The employees are rude and unhelpful. I bought a faulty sweatshirt and when I tried to return the sweatshirt I was told to call the company. What does that even mean call the company? I would suggest not purchasing Noble Outfitters products or shopping at this location.
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November 2023 by Richard Beeching
Great place, I get to go inside and shop while they unload my truck.
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September 2023 by Amy Campbell
Great store.
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February 2023 by alexis West
the employees are just rude. i went in 45 minutes till closing and they kept rushing me to finish grabbing what i needed and to leave. 3 times i was asked if i needed any help (all times declined and by the same person) and reminded the store closed in 45 minutes repeatedly.! i would understand if i came in 5-10 minutes to close but 45.!?! get the staff under control, i also had people shouting at me from the front that they closed soon. extremely unprofessional and extremely rude
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December 2022 by Esmeralda Gomez
Rude service as I try to returned an item that looked used (was dirty and had white spots) they told me they don’t sell used products but at the end of the service they said that they would just box it up again and sell it, after saying that I used it and probably didn’t like.
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October 2022 by Shawn Howe
Went to return a sprinkler that didn't work for our lawn. Because the box wasn’t in the “same condition as purchased” they didn’t allow the refund. I want to support local businesses, I really do, but at the end of the day Walmart, Amazon, & Home depot have this return process figured out where I know for a fact that the product would have been accepted back. That is the competition. My feedback is to reevaluate the return process at Big R and make it user friendly.
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October 2022 by Chad Yowell
Great friendly staff. They all love it when I bring my dog in for treats.
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September 2022 by Verna Herold
Always have just what I need.
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September 2022 by Roy Frazier II
Staff was helpful
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September 2022 by anita sweeney
In and out fast and friendly