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November 2023 by James Childress (OTRTexan)
They have permanent residents with trash all over the place in the parking lot
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August 2023 by Oleksii Holovynskyi
Clean and welcoming pilot. A lot of space. Slots. Wide showers
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July 2023 by Leonard Grace
The only reason I’m giving this location a 1 star is due to the violence, profane language, threats to my well being that I received from Kurt ; an associate. This guy should not be near any customers. He lied profusely on me concerning damaging the property door ( I’m a Trucker ) the exit door was already broken. I could literally go on and on about this guy’s mentality ( alcohol, drugs , and definitely racism ) . It was frightening that he would attack me as such. The associates at this location weren’t surprised and knew of this type behavior. I truly understand when management can’t outright fire an employee. The manager and the young lady associate was GREAT!!! I’m sorry that you ladies have to work with someone as such. For sure, he’ll be a great liability to the company sooner than later.
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July 2023 by Cecille Ztep
We stop here to put gas and use the restroom. Like the cleanliness of the store and restroom.
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June 2023 by jason moore
Gotta love the self checkouts, employees get paid to watch me do their job. Just needed fuel ticket and a couple sodas. Sometimes self check good sometimes bad...
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June 2023 by Monte D Young
It’s illegal per the health dept to run a food operation without hot water. According to the mgr right now, they don’t have hot water. She said she knows what they’re supposed to have, but they’re still open! I’m trying to get a hold of the local health dept to ask about it, and the Pilot main office closed…going to complain there too!
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January 2023 by Jaron Kratzer
We stop here almost every time we come through Nevada (we're usually going from CA to ID where my mom's family is from). Good price on gas and a nice convince store/travel center. They could stand to have a water fountain (something to refill water bottles with instead of buying soda), but otherwise I can't complain.
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January 2023 by Raja Saab
supervisor wenda she is working on store 4855625 I-80 west winnemuccaDate 12/18/2022I am professional driverI went to this place last night as soon I get in to a store I went to counter and I said hi to her she didn’t response and again I asked her how r u she did the same thingThen I gave her my reward card and I ask for shower and she said 18$ for ur shower and I asked her why becoz I always fuel up with flying j amd pilot I don’t need to pay for my shower she yell at me for no reason and she said then u not getting shower free and I said to her madam the way u talk to me it’s not nice don’t yell am ur customer and I gave her my different rewards card she said u r allowed to use one card I told her becoz the one I used first that’s was old card this one is new then she accept that and the last I ask her who is ur manger here she didn’t reply to meSoo basically just want to let u guys know very bad customers service there I will never go back to that place again very rude ladyAnd i also email flying j customers service aswell about her behaviour with their customers.
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October 2022 by Jeff Cornelius
1st of all I want to say I appreciate all that the Pilot/Flying J's do. The lower cost of fuel through our cards, the points, the Very clean showers, drinks, merch. And mostly friendly staff across the US. That being said, this bathroom issue is not a localized situation. This is in EVERY P/F J I go to from Coast to Coast 145K/mi /year. Every store is missing the corners in the bathrooms. Even BRAND NEW or Remodeled stores. It's a SHAME. because the owners spend BIG money to redo the bathrooms and inside a month the corners look like this picture. Again thank you for a listening ear. I hope this falls on the right ears.
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October 2022 by Andrea Crockett
Dirty, not family friendly. Go to the bathrooms on the left after you walk in. I didn’t see them the first time and for the other ones, you have to walk through the casino, which smells very strongly of cigarettes.Only positive is that the trash cans outside the doors are open already, so you dont have to touch anything to throw your garbage in.
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September 2022 by Slawomir Socha
Friendly staff. Trush right at the entrance area. Surprisingly clean parking lot. It could be nice place. Cleaning probably won't kill your business , dirt might
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July 2022 by Maxwell Meza
This store is awesome however the OLD lady with the glasses is rude and disrespectful I hope corporate see this and address this issue with her on Wednesday July 27 11:30 she yelled at me for not knowing someone left the counter to get something else. I was apologizing over the mis understanding but she just disregarded my apologies and looked elsewhere. Corp please adress her so it doesn't happen to someone else
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July 2022 by John Gardner
Spent the night of June 29, 2022 in the truck-lot here; after having driven from Santa Fe, New Mexico. Peaceful small-town atmosphere; pleasant weather for July. Friendly staff and clean facilities inside the Flying J.
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July 2022 by Danny Johnson
This place is usually clean but tonight the showers were nasty. Old wash clothes left in the shower, the floor hadent even been mopped up and the towels weren't even dry. I tried 2 different showers and they were both disgusting. I ended up leaving without a shower. Very disappointed. Dont know who manages this store but they are definitely not doing good enough.
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June 2022 by T Chen
Had a peaceful night staying overnight at their parking lot with my car. There’s this large parking space between McDonald’s and Flying J that you can use to park the car overnight