These reviews highlight a Verizon store known for its friendly, knowledgeable, and patient staff. Customers appreciate the helpful assistance in setting up new phones, updating plans, and explaining complex options in simple terms. The staff, including Lazaro, Katlyn, Michelle, and Riley, are praised for their professionalism, kindness, and ability to multitask effectively, even during busy times. Many reviews mention the staff going above and beyond to ensure customers’ needs are met and questions answered thoroughly. Overall, the store provides excellent customer service, making the process of choosing and setting up phones smooth and stress-free. Customers consistently recommend visiting this location for its attentive staff and positive experience.
I needed to replace my damaged older cell phone. Lazaro was very helpful. Got my new phone set up and helped update my cell plan and add ons. Great customer service. Thank you
October 2025
Helpful staff, good selection, got me in and out very quickly, had a good selection of phones and accessories
July 2025
The young lady running the Verizon store on Grass Valley road was absolutely amazing! She was so kind and patient even though she had customer after customer that usually need a lot of complex problem solving. I was incredibly impressed!
