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March 2024 by Sarai Hernandez
Moonbikes!Super dog friendly. If you’re trying to do something adventurous with your dog, this is your place.we rented the electric bikes and it was one of the best experiences we’ve had.My 5 year son loved it, he had an amazing time. Casey took so much patience in showing us how to use the bikes and every time I fell he encouraged me to keep trying.Can’t wait to come back and do it again.
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March 2024 by Jeff Stieglitz
Easy to book a ski bike rental and they provide drop-off and pickup to the ski resort! Ski biking was super fun!
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March 2024 by Dean Halpern
I've been wanting to try ski biking for a while! Casey and his team made it easy, with pick up and delivery at the resort, and some great pointers. I also watched every beginner ski bike video I could find on YouTube and that gave me enough knowledge to get out there and try it. I picked it up quickly, esp. considering I don't have alot of skiing experience. I wish the bike had brakes :-/ but by the end of the day, my hockey stop technique was pretty darn good. If you are thinking about renting a ski bike, this is place to do it. They have the best selection and options, and everyone is super nice and knowledgable.
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March 2024 by Alexa L.
If I could 0 stars for this company, I would. What TERRIBLE customer service. This past weekend, Tahoe was slammed with a blizzard and all resorts were closed. We were unable to utilize our reservations and therefore requested a refund -- this company offered no resolution to something completely out of our hands. We did NOT utilize their services, and cannot reschedule due to the fact that some guys were not from here and travelled to attend. With that information given, the company did not care and is keeping our full amount of money paid. The thought of stealing our money for not using their services and being greedy to the point of losing customers/future customers just shows that they don't care. We will NEVER use their services and will let everyone we know about this ordeal and make sure they never use these services either. Beyond disappointing! Do better.
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March 2024 by Nick W.
This business couldn't care less about their customers. Despite the fact that the weather turned into a raging blizzard and the freeways were shut down, they refused to give a refund. What kind of a business prioritizes profit over customer safety and fairness? Avoid at all costs unless you enjoy being ripped off and treated like dirt.
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March 2024 by Mike F.
wish I could do zero stars. terrible people to work with, very unprofessional and wouldn't give us a refund after the resort closed.
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March 2024 by Trevor S.
We weren't able to use this company because The resort was closed. Even though Sierra was closed and they wouldn't give a refund for the bike rentals. I completely understand reluctance to refund if we had just decided not to drive to the resort in a storm, but Sierra was closed. We had a large group of people from out of the area and the company offered credit but no refund. Horrible customer service and it feels like theft for them to hold onto 1200 Dollars when it was out of everyone's control. Avoid this company!!!
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February 2024 by Joyce Hansen
We rented the MoonBikes and had an absolute blast! The MoonBikes are so fun and unique, such a great winter experience. Casey and Randy were so helpful - great communication, easy to book, we will definitely be back for more!
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February 2024 by Sylvia Jelks
The staff went above and beyond. Very friendly and helpful. Also very knowledgeable about their product. The gentleman who helped us gave tips on how to best use the product rented, intimate knowledge that could only be dispensed unless they had first hand experience in using it.
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February 2024 by Sam Vasel
Super awesome experience!! I gave the ski bob a try after a rough 1st day of skiing, had so much fun I rented it again for our 3rd day on the mountain. Highly recommend of your looking for something new and/or something maybe a little easier than transition skiing!!
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February 2024 by Jordan Martin
My wife and I decided to try out Ski Bike's after a freind recommended trying it out. Glad we did but more so we are glad that we used Lake Tahoe Tours and had Randy as our trainer/tour guide!Randy was patient and very attentive to our beginner skills and helped us develope enough confidence to go up onto the mountain in no time!Highly recommend trying Ski Bikes out. Make sure to ask for Randy! :)
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February 2024 by Steven Hensley
We had a blast on these things! Very easy to learn for people who have never ski or snowboarded. Customer service was awesome and top notch!
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February 2024 by Stacey Smith
My son had a great experience learning to ride a SkiBike with Lake Tahoe Tours and Rentals. Our guide Randy went above and beyond to make sure everyone was having a good time and we became fast friends. My son (9 yrs old) was a confident rider and ripping it up by the end of the day. We will definitely be requesting Randy for future tours and Casey was very accommodating to help my son with his adaptive riding needs. These guys are the best!
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February 2024 by TACO NoC
Casey was very helpful and responsive with the rental pick up and return.
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February 2024 by Ramin Rezvani
Awesome experience! The Moonbikes were super fun to ride and the customer experience was awesome as well. Casey was super friendly and knowledgeable. Would absolutely do it again!!!
