“Madiha
Loved how she did not put sales pressure on me like other stores.
Was straight to the fact about prices and showed many many options.
Made the process very easy for me.”
“Thank you for the great service. Your employee that served me was a trainee. She was very personable and helpful.
Just a footnote: I had just came from Charms. There were 3 employees there that didn't even noticed me.”
“So glad they don't take back worn or damaged jewelry. That way there is no chance it will be sold to someone else. I would not want to pay for an item someone else has worn.”
“If you are heading to Champlain in Moncton, do yourself a favor and head into Charm Diamond and ask for Tricia.
My fiance and I recently visited the store and had the pleasure of being assisted by her, and the experience was night and day compared to your typical retail interaction. Shopping for jewelry can often feel a bit intimidating or high-pressure, but Tricia made it feel like we were shopping with a knowledgeable friend.
Why Tricia stands out:
Genuine Connection: She takes the time to listen to what you’re actually looking for rather than just pushing the most expensive item in the case.
Expert Knowledge: Whether you have questions about metal quality, gemstones, or sizing, she knows her inventory inside and out.
Zero Pressure: She creates a relaxed, comfortable environment that allows you to make the right choice for your style and budget.
Attention to Detail: She has a great eye for what complements a person’s style, making the selection process so much easier.
It is rare to find this level of professionalism and warmth in retail today. Tricia is a true asset to the store and the reason I’ll be a returning customer.
Highly recommended!”