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October 2023 by James Cleat
To begin, 2 things. 1 I used to be the Co-Manager of this location for over 2 years. 2 this is one of the biggest stores in the entire company.The Moncton Urban Planet has been a blemish on the face of their parent company (YM Inc) for SOO many years. The trouble is trying to get an ENTIRE quality staff in there who is completely supported by Head Office. THAT is the only way that any ACTUAL sustainable change could happen.All in all I still feel I am being generous with my 2 out of 5 rating…..
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October 2023 by Barbara Elias
Always something on sale here! Pretty good quality although I cannot see any difference between the fancy label stuff and the budget line so just. BUy the basics.
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September 2023 by kenma's pudding
The lines are actually crazy. The cashier employees take 20 years to scan. They need to learn how to hurry up and its like they never scanned clothes before. This one indian lady forgot to give me my refund, and I thought it would go through the next day, but it didnt. Please do better service net time.
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August 2023 by Chloe Horsman
Very messy place. Staff are mean to newer and younger employees. Very overwhelming to be in this specific store as it is cluttered and you can't fond anything.
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June 2023 by Barbara Harris
You need plus sizes so us menopausal women can shop at your store. XXL to XXXL ?
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March 2023 by Jasmine Gough
This spot is usually messy and with u friendly staff, but when I went in today I was greeted kindly, and it was very clean! I was so pleasantly surprised. A girl named Faith by the change rooms was soooo kind to everyone, I heard her offering to get different sizes and her opinion on clothes which I haven’t heard in this store before:) usually you’re ignored. Very good experience!!!:)
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January 2023 by Andrea Flander
Upon washing all sweats shrink hugely to unwearable Cheap but not washable makes them useless Never shop there again Poorest quality and customer service ever received
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December 2022 by Don Steve
I went to buy a gift for my friend. Really good prices for most of the clothes compared to other shops in the mall.I ended up buying gifts and ugly sweater for Christmas with lights.Friendly customer care. Ample parking for mall customers. Not difficult to find a door and shop.Changing rooms available. Easy returns and Worth of money. I enjoyed the 30% sale on my visit.Kids, gents and female options available.
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December 2022 by Trevor Brathwaite
I had to change my review. I went to the store on the 14th of December 2022 and a young sales attendant approach my Two black young children and said to them I hope you are not stealing. 13 years and 18 years visiting from Barbados. 1st day in the country for a Christmas holiday.I am so disturbed and the manager is apologizing on her behalf and the attendant is unapologetic. We visited this store on countless occasions. So many other young people in the store and we were the only black people in the store. Suttle racism and I am insulted. My two young children 1st visit to the country and faced with this. This deserves a negatove for stars... UPSET CUSTOMER.
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December 2022 by Julien Roy
Great sale on now.
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December 2022 by Pritish Chakraborty
Good place to buy cheap and decent quality of clothes for maybe everyday use.
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November 2022 by Autumn Chase
How does urban planet choose their employees? By picking the most rude, non personable people ever and saying “YEAH no further questions needed!”
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November 2022 by Nick
I want to just say, urban plant is a great store. Especially prices, was there today and needed help and got great service from I think her name is Kristen and the cashier was very friendly. Even though they were very busy they were friendly and helpful as always.Keep up the great work.Nick.
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November 2022 by Emmanuel Gaumont
Great staff good customer service vary approachable after everything it is good to see people open to talk to strangers openly and casually wile helping you shopAlso great sales regularlyHappy shopping ????
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October 2022 by p h i l a e s t h e t i c s
This store is a complete mess all the time and it's dirty and all the employes look hungover. Even when no one is there it takes forever to buy stuff at the cash.
