-
February 2024 by Jim Wortman
Knowledgeable and fast
-
February 2024 by Yup YUPPER
Booked an appointment for 2pm for a simple oil change. Sat at the dealership till closing to find out that my vehicle had not even been moved from where I left it. They do a walk around inspection and the person behind the counter walked outside, had a smoke, and came back in with the paper filled out. (I could see them through the stores windows) the services were not provided and ended up taking my vehicle to another mechanic elsewhere.Horrible service with a smile.
-
February 2024 by Patrick Cullins
Contacted them to purchase a truck and with in a few hrs they had multiple trucks for me to choose from
-
January 2024 by Songyuan Ma
I went to Fredericton Toyota in early January to purchase a new 2024 Toyota Corolla LE. The salesman Bob was very courteous and non-pushy. He gave me the MSRP price on the vehicle, no up-selling or require me to purchase any nonsense add-ons like other dealerships. I paid a refundable $500 deposit on the vehicle and left happy. Weeks later, I happened to purchase a 2008 Toyota Yaris and contacted Fredericton Toyota for a refund on my deposit and was able to get my money back on the same day. Good experience.
-
January 2024 by Michael Mullin
Was excited to speak to a product advisor but it was uncomfortable standing in the middle of the sales floor for over 25min being ignored by everyone. Left without even hearing hello.
-
December 2023 by WD K
Bought Rav 4.
-
December 2023 by Jonathan Landry
Worst service from a car dealership in NB. Months of wait to get an appointment *even in June*, everything is more expensive to get your car serviced/fixed. Do yourself a favour and go somewhere/anywhere else; Edmundston, Miramichi, Grand Falls, Saint John. It’s simply worth the drive.
-
December 2023 by Bob Copeland
My daughter called service twice and left messages (with some urgency). No one bothered to return her call. Unacceptable.
-
November 2023 by Dmitry Serhiienko
Excellent service, Mila and Tracy are awesome! Highly recommend the place for buying and maintaining your car.
-
November 2023 by Jacqueline McCartan
The appointments are very hard to get. I am over a month out for vehicle that is currently on warranty to even get its oil change. Rather then have it done on time, I am told it's fine to go over the set kms by the manufacturer. If you didn't buy your vehicle there. Good luck getting help with your tech. I have a 2023 Highlander hybrid with android auto***EDIT***I had this issue before the winter season in July. I am now making the trip to Saint John will be serviced 8 Nov 23 over 6 Dec 23. Also got a secondary appointment 25 Nov 23 for my tech***EDIT***
-
September 2023 by K. L.
Bought a new car there and the problems started before the new car smell wore off.They wouldn't pay off my trade in loan... for weeks. I was making still making payments on my trade in a month later! Finally, I had to get a MAN to go in and insist they get it done. (They claimed it was a delay on the bank's end) He saw the paperwork sitting on someone's DESK so they just hadn't bothered to send it. Dishonest!Forget about the service department, they are busier than a doctors office. You'd be best to make a monthly appointment and just cancel the ones you don't need or you'll never get in. Busy!So I got an email a few months ago offering me a few bucks to buy out my car. WAAAY less than what i owed. So I went to Mazda and they gave me much MORE than what i owed. Sneaky!In summary: dishonest, busy and sneaky.
-
September 2023 by John S
Pretty good service here for regular car inspection or oil changes, friendly staff. But make sure you have some time out of your day cause you will be waiting a while depending what you came in for or how busy it is, so bring a book. :P They got wifi and coffee so that makes it better for waiting.
-
September 2023 by Jenn
Very difficult to get timely appointments, must book a month out even for an oil change. Otherwise, a decent service desk.
-
August 2023 by Tola Odunfa
Excellent customer service. Ann Cummings was amazing. Highly recommend!!!
-
June 2023 by Jeepers Creepers
I went there to pick up an oil change kit for my 2017 corolla 1.8l, I paid $103 for 5 quarts of oil and a filter. I changed my oil and am left with an extra quart and a half. Why sell me 5 quarts if my car only takes 3 and a half? , I'm glad I changed my oil myself.
