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January 2025 by Andrew Pike
Bought a toyota yaris 2019 from them in October of 2023, when I took interest in buying from them they were very communicative with me but once the papers were signed getting a gold of them was difficult. It took them 3 days to inspect the car 3 days to put new brakes on and 3 days to get the papers in my name, and the only reason they got the papers in my name by the 9th day was cause I should up in person signaling that I was done playing their games. When I showed up in person there was another man and women there in regards to a trade in they made with Mr automotives, they had traded in their old car and gave the rest of the money to pay off what they still owed on the car they traded in only for them to still be making payments on the traded in car several months after the trade in. On the 10th morning they finally delivered the car. They said cause I had to wait so long for the car that they would make the first payment for me... never did. The paint on my car started to streak after going to the car wash. When I made my first review they managed to get It taken down somehow, so here I am reviewing it again. I don't know how they managed a 4.2 star rating but don't let that deceive you into thinking their a good company, their not. Based on some of the other reviews I've read and my own personal experience their nothing more then fraudulent business men and frankly shouldn't be in business at all, their liars and thieves.
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November 2024 by Elajne Noble
good people deal with😊
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October 2024 by Sarah-Jane Leblanc
GREAT THANKS to the welcoming and attentive staff at Mr. Automotive Car Dealership!They truly go above and beyond to make the car-buying process enjoyable.
The selection of vehicles was impressive, and I found exactly what I was looking for. My salesperson was knowledgeable and took the time to answer all my questions without any pressure. They provided valuable insights that helped me make an informed decision.
The financing process was smooth and transparent, with no hidden fees. I left feeling confident in my purchase and thrilled with my new car!
I highly recommend Mr. Automotive to anyone in the market for a vehicle. Exceptional service and a friendly atmosphere make this dealership stand out. I will definitely return for my future automotive needs, Thanks again!!!!!!!
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October 2024 by Dawnn H
I purchased a jeep Cherokee trailhawk from this place, upon purchasing they did put new tires and brakes on it for me however they missed the fact that the rack and pinion was about to let go but still passed it through inspection. It’s been a fight for weeks now to get it in and have them fix it. It’s also been over a month and I have yet to receive my paper work to get my license place which I have to cover the cost of out of pocket to get and license the vehicle. Communication with these people has been the worst experience of my life, they were great up until the paperwork was signed and they received their cut of the sale. I would recommend taking your money elsewhere!! If I could give less than one star I would. The jeep had no cosmetic damage upon looking it at but when I went to pick it up there was a bad ding on the back hatch and no accountability for it. The mechanic that put my new tires on ant their shop also damaged my rims on the jeep and there was no compensation for that, he also damaged my wheel sensor.
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September 2024 by marc ross
Bought a van off these guys in 2023. Had to wait a week after purchase to get it. Had to pay for my own plates. Had to replace tires after a month because they were so used. One windshield washer sprayer was held together with electrical tape. Front fender driver side was damaged from what i presume was the vehicle involved in an accident. I told them not to clean the vsn because i didn't want to wait another 3 days since i needed a vehicle to go to work with. It was dirty. Can't give less than 1 star but i certainly would given the chance.
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September 2024 by Phillip Davis
I originally thought I bout my 2018 Nissan sentra from automaceast from Halifax.. ended up was from Mr automotive in Fredericton. But the guy I have been dealing with was a Patrick from Ontario. I had originally bought this car from them and upon delivery I noticed passenger side door handle broken and engine light on dash ac not working.. I did a poor review then owner contacted me to say they would fix issues and asked if I could change review, I did they fixed ac and door handle but then the shop they sent it to said they couldn't figure out why engine light was on. More and likely dealer problem.. sent multiple text messages and voice mail to this Patrick when shop said they couldn't figure out engine light and key system error .. so I am doing this review stating that after other issues were fixed the engine light wasn't and the seemed to stop corresponding with me.. NOT GREAT CUSTOMER SERVICE... I PAIDover 13 thousand for it and now have to put out hundreds of dollars to get this fixed.. I DO NOT RECOMEND THIS DEALER
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March 2024 by Alexandra Frank
I debated on posting a review for Mr. Automotives for awhile, because in all honesty, my experience with them hasn’t been all that great. I dealt with Mike, and initially, he was very fast at responding to my questions and concerns. But once papers were all signed, it started getting harder and harder to get in contact with him. I’m located in NL, so I had to have my vehicle delivered to me, and they tried to align it with a couple of other deliveries, that way there only had to be one boat crossing (which was understandable). Twice I was given a delivery date, and twice that date came and went, but no vehicle was delivered… there was zero communication from him, informing me of postponing the delivery, until I basically harassed him with text messages and phone calls, until I got answers…. I also needed an inspection slip in order to get registered with motor registration, and that was a nightmare in itself, because several times I was told there was an inspection slip, but it wasn’t until I got a hold of one of his colleagues, 4 days later, I finally got a picture of the inspection slip… which was done that same day… The ONLY reason they’re not getting a 1 star review is because my vehicle is next to perfect. I’ve had it for about 4 months now (after waiting 2 weeks for it to be delivered), and I’m more than happy with my purchase. She came with brand new winter tires and I have yet to find any problems with her. So thank you Mr. Automotives for the vehicle, but please try to improve on your communication skills.
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January 2024 by Nadine M
We just bought a Honda Civic, spouse is driving standard again
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December 2023 by Jessi Goodin
For anyone struggling to finance a vehicle due to bad credit, I highly recommend Mr. Automotive. They were great with helping me find a vehicle that fit into my budget, and was dedicated to helping me get back on the road again. Very easy going people to work with, I can assure they will do their best to help you in anyway.
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October 2023 by Mike Green
Worst car dealership ever, most unprofessional people that work there. Sounds like they all woke up from naps from a long circle jerk with each other. Will send you a lemon and laugh in your face about it. Want quality service avoid this dealership for sure
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September 2023 by Jessie Campbell
I dealt with Elliot Carr amazing I was so pleased with the vehicle I got he was so great and helpful amazingly friendly I will definitely go back and recommend to my friends thanks so much ☺️
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September 2023 by Theresa.B
Andrew and Mike are amazing at making buying a car a easy process and a good experience They will reach out right away if you have any issues at all Thank you I love my SUV by the way !
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August 2023 by Kristina Dowe
I had the best experience mr automotive the service was great and pleasurable, I would buy another vehicle for sure and highly recommended , very happy with the service !!
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August 2023 by Pamela Morton
I had a good experience with Mr. Automotives in the recent purchase of my vehicle.I did have an issue with it at first, but Elliott went above and beyond to fix it for me.These people were kind and helpful and got me a vehicle within my budget and to suit my needs.Thank u, Mr. Automotives and Elliott for your help in getting me my new car.If you're looking for a newer to you vehicle, visit Elliott and the guys at Mr. Automotives in Fredericton. They will find u the right vehicle for you ,and work with you as well.I will be back again for another purchase in the future.
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August 2023 by Ree Lidstone
When I first contacted Mr Automotive they were very helpful in finding a car that worked for me in both make/model and price. There were a few bumps along the way but they were always polite and respectful when I spoke to them. My car got delivered today and I couldn't be happier
