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October 2023 by Madi Brooks
Customer service is absolute trash, both myself and my husband called this morning to get brakes they were rude and refused to help stating they needed more info and hungup on myself and told my husband he needed to go look at the vehicle to figure it out... called a different napa gave them the make/model of my vehicle and they found the part and had it set out for me within 5 minutes.
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July 2023 by Jamie S
Great store location, great knowledge. Helped me speed up my shopping. Good selection of higher end products. Fair prices. Great staff!
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June 2023 by Nate MacDonald
Amazing service, got my car in and repaired very quick
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April 2023 by Beverley Compagnon
Very satisfied with the quality and service. Thanks so much
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March 2023 by Freddy Beach
Ordered a hard to find part online as they were closed. It was ready for me at the counter first thing Monday morning. Friendly staff.
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November 2022 by Charlotte Bright
I bought and paid for a battery over the phone on Friday. Delivery service couldnt pick up until almost closing time Sat. Counter person was not interested in finding a prepaid order so l am without wheels 40k outside Fredericton until at least Tues Not a nice position to be in at 75 years of age when you need to shop fornecessities. If l was a vindictive person l'd hope he choked on his turkey dinner. A meal l certainly won't be enjoying.Nevermind the fact he wasted the delivery drivers time and fuel. A person who was working late to ensure l would not be stranded.
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September 2022 by Ian Merrill
Every experience I've had at this location has been great. Over the past 10 years I've bought from this store and always have been treated like the top customer. In the recent few years I've dealt with Kasey at this location. Kasey and her fellow staff are incredibly friendly and willing to help find what I need.I ordered a compressor from this location a few years ago and had the owner offer to come in on a Saturday to load it on my truck when his staff capable of forklift operation were not working that day. I could have waited until Mondat but he insisted. I will shop here for life.Thank you.
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March 2022 by Mark Derrah
Great service great parts
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February 2022 by R L
Always friendly, store is always clean. Little more expensive than others, but parts are good quality. Can often get parts that other places can't for those obscure vehicles.
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Loved this place. Thanks AJ you rock. Truck now has ac working. Great deal on the ac recharging kit.
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February 2022 by BRY AUBE
Worst customer service I have ever experienced. Car Quest has my business from now on.
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February 2022 by Alieopal
My 2019 cars blower motor died this past Christmas day. Everything was closed, but as soon as thing were open again, I called every parts store in fredericton. Napa was the only one in town that could find one to order in. They said it would be here the following week, for the very reasonable price of 130$ plus tax. I also called the dealership service department who said they can order the part but it would take 3 weeks to get in, and it would be $357 plus tax. So I called napa right back, ordered the part. It took just a few days, and now I have installed my new blower motor, and it works perfectly!! Thank you Napa, for the great service, and affordable parts.Alison.
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March 2021 by Francis Bennett
Excellent service and prices!
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February 2021 by Jamie Seper
Great store location, great knowledge. Helped me speed up my shopping. Good selection of higher end products
