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November 2023 by Daniel Godin
I went to this place to get an oil cooler seals replacement on Mercedes Sprinter 3.0l 2016 Keep in mind that the motor is a new fully assembled Crate engine that been put in my van in the summer 2020 by the Dealership.The mechanic experience a hard time to get the parts out ( stubborn bolts and some snapped) I totaly understand that is part the of mechanic life.Despite the fact that it took 16hrs rather than 8 estimated I didn't complain.Where I have an issue with the service they offered is a bunch of bolts and brackets have been simply discarded 5 brackets to be exact, witch are critical to hold the intercooler-turbocharge pipes in place and I have been send on my way with a mayor fuel leak that been fixed the next day.I broke down on my way back home. A had to go to the dealership to find out what exactly was missing with the approval of NAPA head office.I explained the situation to the dealership in collaboration with the NAPA head office.The dealership misunderstood the situation OR they simply tried to make York auto service paid for some parts that was in perfect condition and still cover by the dealership warranty by the way . (People do weird stuff for a few dollars sometimes). We've been told by York that my vehicle is a ''lack of maintenance- falling apart- chicken wire''... Well, even IF you think it's the case it's not a good raison to make it worse. Thanks for the help.York refuses to take any responsibility or paid for any critical partsand bolts that have been neglectfully discarded.So by the way I am not out of trouble yet after a mayor oil leak appears I noticed there is a bunch of bolts are missing on EGR system too.Any Garage can say we are a good one when things go well.
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September 2023 by Shelley Rankin
This is an amazing place to bring your car. I have been going here for almost 20 years and have never gone anywhere else. I have also bought 4 cars from them and all have been great. Likewise, I send people to them whenever the topics come up. Not only that, but I always say, "they are honest as the day is long". Honesty isn't always something we find in a car repair place.Services: Electrical repair
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July 2023 by Peter Davis
Always honest advise and awesome service. Over 15 years of doing work we never have issues.
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July 2023 by Deepak R
I gave my car here 4 times for the same problem. I followed every single thing they said. Still the same problem with my car persists.Service: Auto engine diagnostic
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May 2023 by T MacFadzen
Definitely the best place to take your vehicle in Fredericton. They specialize in Subaru and VW (or used to), but aren't limited to those makes. They've been the first place I call for any significant vehicle issues for the past 12 years.I recently had major mechanical work done which cost less than half what the dealer quoted. Excellent customer service and they stand by their work.Only con is that there is a significant wait to make an appointment, but that is more a sign of their high demand and reputation.
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April 2023 by Ron Way
Had our BMW serviced here. Great people, hats off to Ryan's great customer service. Did all the work we asked for at a very fair price. We will return with all our service and maintenance.Services: Auto engine diagnostic
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April 2023 by Tammy Wade
Our son Anthony has a 13 bmw which had multiple issues. Took it to York auto for diagnosis and later for repair. The service advisor and the techs are top notch. 5 stars all the way. Highly recommend! Thanks guys. You’re the best.Services: Electrical
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March 2023 by de wang
My porsche has driven 3000km from napa auto service and the engine is noisy, I came here to check my engine, they took 6 hours and they didn't detect anything wrong, they said I can drive to Halifax safely Porsche dealer, but it only took 2 hours for the Porsche dealer to detect the problem and they said napa auto's unprofessional maintenance caused damage to my engine block. My backup camera is 20% invisible after their repair it is 80% invisible and they told me to change the camera.In the end, I spent $600 labor cost and it didn't fix anything, the damage to my engine block cost me $23000 due to their unprofessionalism.
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January 2023 by Dallasusa
15 year customer ... absolute best dealership for vehicle repairs in N.B. York Auto employ highly skilled mechanics.
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October 2022 by Theo Ramsdale
Love York auto. I have a MINI and they always know how to deal with it well and give a fair price. Would recommend it to anyone!
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June 2022 by SuperDave MacDonald
York Auto Service Ltd took me in when no one else would, even though they were booked solid! I was broken down on the TC Hwy, and Matt said if I could get the car to him he would get someone to take a look. I dropped my broken down car off at 5pm, and at 10am the next morning Matt called to say my car was fixed! Unbelievable!!! My advice to you is, if you live in and around the Fredericton area, you can't go wrong by making this your garage of choice. Thank you Matt and crew for helping a fellow traveler out! Your the absolute best! -David MacDonald, Riverview, NB, 2022Service: Engine repair
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June 2022 by Alexis Fenner
York Auto's, I visited looking for a small car for behind my motorhome. Brian was great and found my trade. Would recommend them to anyone asking. Traded my truck and came home with the car I had been looking for.
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June 2022 by William Mckay
Best place I have been. Very honest with times and pricing. Always do their best to make sure you understand what is required and won't use or charge you for parts they don't need.
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April 2022 by Yuhan Ren
Their workers are careless. I let them help me to change the rear rotors and pads, they took them off and said "your new rotors and pads don't fit", and then put my old rotors and pads on. That's fine, OK. However, they reversed the order of my pads when they put them back! They put the front pad at the bottom and back pad on the top! The pads keep rubbing the edge of my rotor and left a circle of silver. The thing made me most angry is that, when I came back to them, they found all the excuses to avoid their fault! And they even don't know what's wrong with their work. So ridiculous.Service: Brakes
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February 2022 by Greg Johnson
This review is long overdue but I want to point out that this is a great place to buy a vehicle. I dealt with Mike Hewitson and bought a 2016 Corolla S for my wife in April, 2020. At the time, every dealership in Fredricton I went to was handling Covid restrictons as best they could but unfortunately were not using common sense. The only way for me to drive anything was to purchase it first which is a huge gamble anyone with a brain would not take. I never met Mike or any of the staff from York but they very safely accommodated every simple request I had for me to confidently buy the car. When I picked up the car, I left the bank draft in my trade-in then hopped in the Corolla and drove away. Almost two years later and the car has not skipped a beat. Thanks Mike and the staff at York for the best vehicle purchase I have ever experienced.
