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June 2025 by Hilary Whitlock
I waited for 39 minutes in a line up . There was only one teller on. A eldery man spoke with the manager about why there wasn't another worker , she argued with him forn15 minutes as ro why she couldn't jump on and help while her other teller was on brake .
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May 2025 by Landon Decker
Me and my fiance had a very frustrating experience with the mortgage specialist at this branch. We were pre approved and went through with buying the house, anyways the woman we dealt with spoke very poor English and was very hard to understand. Many times it seemed as though she didn't know what she was doing and we almost lost the hosue because of how long she was taking! Thankfully my realtor stepped in and got her manager involved and it only took her 1DAY!!! TO GET IT FINISHED at this point we've been waiting 3.5 weeks... Anyways long story short I highly recommend you not go to this branch of Scotia Bank for anything important
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April 2025 by Adele Christie
The teller was friendly; gave me some helpful information. Good customer service.
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April 2025 by Natalie Dawn
Very disappointed in this bank these days. We can no longer go and see a teller on weekends which we should since we pay for them to keep our money safe. Also now since of December all holds on cheques are no longer being removed apparently due to some kind of canadian law or something…. Load of bs no other bank does this!
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February 2025 by Val Rogers
Google says open until 5 but their tellers are only there until 3!!! Helpful.
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February 2025 by William Higgison
Very frustrated with the bank machines.
I just showed up to deposit some $. Tried all the available machines and none of them would take the deposit.
This happens all the time. I usually have to try 2 or 3 machines before I find one that works. Everyone around is always grumbling about the same issue. Technology is great when it works correctly.
Then I tried to call the branch to enquire about the machines not working well. I hit the # and it said it was transferring me to an agent. Then it was just dead air. I tried this 3 times. Then I tried to talk to someone actually at the branch. It said it was transferring me to the branch directory. Again, dead air.
I can't even get a hold of anyone. It's crazy.
My wife has an account with Scotia. I have an account, a business account, and my tfsa with Scotia.
If something doesn't change, we are switching.
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October 2024 by Shannon Hay
Banking hours say til 5...went there last night at 445 to be told they don't do transactions after 3pm. Standing at another scotiabank this am. 10 ahead if me and 2 tellers working. What is going on other than they obviously don't want to see people....
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October 2024 by Adam B
Dumpy branch. Very long lineups. Very few tellers appear to be working with closed signs on most teller stations. I'm thankful that I do most of my banking online and at the ATMs. The homeless people who hang out around there don't bother me in the least. It's the branch itself that needs work in terms of the facility and service. I blame Scotiabank, not the employees, as they are pleasant and courteous.
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September 2024 by Essam Hamid
For a popular bank like Scotiabank, it been very surprising to see the lack of tellers. Its not the first time but this branch in particular has been very very slow NOT due to the staff but due to the lack of them.
Came for a basic statement request and stood in line for a half hour for my turn. Again the staff are great just unfortunate that they have no support to handle the footfall here! Might have to take my business elsewhere if this continues!
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December 2023 by billy jack mabee
great spot
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November 2023 by Max Page
What is up with these business hours? 9:30am - 4:00pm Monday - Wednesday, nothing on Saturday? Pick up your feet folks, people have banking to do!
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September 2023 by Victor J
Called before hand to find out what I needed to open an account. I was told 1 piece of ID mySIN. Lone behold after driving to the bank I also need a piece of mail. Thanks for nothing Scotia Bank!!
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February 2023 by Patrick Small
They have 4 ATMs. Of the 4, 2 usually work. And of the two that work 1 might work deposits. Depositing cash is a nightmare. Unless they are freshly printed, the ATM won’t take them. I even one had the machine take my money, I had to wait in the bank line and wait for 30mins or so while they looked in the bank machine with the description of my bills to see if they could find them. It is not just this location with bad ATMs. I once went to 3 branches to try to deposit money after hours. I never got the money deposited. I switched from TD because I wanted to support Canadian. I never had an issue with depositing cash at a TD ATM.
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December 2022 by Jacob Shaw
Don’t put that you’re open 9:30am to 4pm on saturdays if you’re not actually open. People could be banking on being able to get money out on Saturday
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December 2020 by Victoire M
Nashwaaksis Scotiabank,Fredericton, NB:My experience was good. My teller was amazing. But while the waiting in line-up, I overheard an elderly gentleman asking the receptionist to speak with a team member as he was trying to figure out a statement, that he felt was wrong & needed corrected. All staff were busy & he was told he'd have to make an appt on another day or someone would call him. He said he drove over an hour to get there. He kept saying he just needed it straightened out & that he was more confused about it now than before.I just felt so badly for him. This modern world of technology, with less human contact is hard on so many people, especially some of the elderly. It just broke my heart.
