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December 2023 by Ziyad Aldandan
Good service ?
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November 2023 by Ashley Lunn
Very disappointed with this bank. They need to be open later than 4 …
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October 2023 by Scott Millican
Why the F, can a person not deposit cash via the ATM. 2 days in a row, same branch, 1111 Regent St, Fredericton, NB. None of the 3 ATM machines will accept a deposit.
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January 2023 by cindy Davis
Just tried to make an appt with a “financial advisor” this morning via the loooong phone process. Finally got through to a human ( gal) and told her that I am a NEW client that recently moved here and after 20 plus security questions before the gal could even make an appointment with me, I got smart & hung up! I will gladly call another bank and take my business there.
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January 2023 by Frederick Chase
They closed two of my accounts but kept the balance and never gave me my funds.
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January 2023 by Marie Desormeaux
This branch does not even rate a one-star. I had an appointment and when I got there the person wasn't in that day so then I saw someone else so she did the paperwork but then could not print it out for my signature because the printers were down. Asked to come back the next day and that person was not in the office. Asked if I could come back in the afternoon. I said no, and told them that it was very bad customer service. Will not deal with that branch again
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January 2023 by Ben Todd-Sweezey
Solid, but the ATMs can be glitchy and unreliable.
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January 2023 by Reyhan Pradantyo
Been sent on an endless loop sending me to call certain numbers that eventually set me up with an appointment at this branch. Got here and the advisor said they have no power to resolve my issue and sent me to another phone number that's not even active.
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January 2023 by martina und david
Very bad customer service; they were never qualified or willing to help me out in any questions or concerns. They couldn´t even manage to open a business account.
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January 2023 by Guhan E
Great customer service at this branch, especially the banker "Eleonore Cristobal" was always top notch, polite, quick and highly supportive in getting things done.
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January 2023 by Jennifer Cournoyer
Despite the 15 minute wait, the service was very professional and fast.
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January 2023 by Tu Nguyen
I came and request a transfer from my RESP account to a checking account. But it didn't change until now. Another day, I waited for 50 minutes just to open a new account. Financial advisers are too slow and not professional. Disappointed
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January 2023 by Damien Mullin
Waited in line 45 minutes. Felt awful for the elderly with bad backs/hips/knees in front of me complaining of standing for this long. Only 2/4 tellers open. Reduced hours.
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January 2022 by Adam Kenway
Was temporarily closed yesterday. Sign stated opening today. Was temporarily closed again today, sign now states opening tomorrow. When will this branch open again?Update: branch closed all week. Should've posted on Monday that they'd be closed all week instead of updating door sign each day. Very annoying.
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January 2022 by Will Haley
Waited 45 minutes to see a teller, only 2/4 teller booths active but there were 4 tellers working the 2. Hours reduced to 93am-3pm is ridiculous.
