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November 2024 by Genevieve Landry
Really good service.
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October 2024 by blossom5555
Th service was very good and efficient. The staff are very nice and also very knowledgeable.
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August 2024 by Brenda Walsh
Billy was amazing. Really knows his stuff. Very helpful saving me money. Excellent service.
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July 2024 by yvonne betts
Great service today first time there employee went beyond and tried to help me save and didn't push me to upgrade. Thank you very much
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September 2022 by Ron Nowlan
They do not answer their phone - make you drive miles to ask a question. Great Customer Satidfaction eh?
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July 2022 by Navjot Kaur
We just visited the store for new wifi set-up and also a question regarding unusual bill and she was like so lazy to answer the questions or serving. She really didn’t want to serve at all. Worst experience ever.
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May 2022 by Joseph Nowlan
They do not answer their phone - make you drive miles to ask a question. Great Customer Satidfaction eh?
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February 2022 by vale7581
Terrible customer service over phone - both locally and via their 1-800 number.
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December 2021 by David Draper
Brutal. High speed? Streaming stutters, even music streaming pauses... Way over priced.
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December 2020 by Miramichi Person
Paula the store manager is a real nasty person. She is rude unless you are buying everything in store. She cuts in when her employees are serving a customer. They need to get rid of Paula and make rogers miramichi store a good store. I will never go back unless she is gone.
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December 2020 by Adam MH
Great customer service pula and the stuff answered all my questions thank you very much :) you guys are awesome
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December 2020 by Kirk Stothart
Long time Roger's customer (10 + years ) Lived in multiple cities and provinces. This location specifically and the fantastic customer service they provide, has me completely looking to them for support rather than "convenient" self serve options. Paula , April ,Colt and the team always goes above and beyond to provide the most immaculate, educated and friendly service I strive for. WIth 15 years of customer service experience myself.I can not say enough how much I appreciate this store and its services . Thanks Miramichi team for your continued support and service . Hands down the best Roger's team I have dealt with . Hands down !!!
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November 2019 by Donald McDonald
Do not go to this location! Very unhelpful and useless. Staff is only interested in selling you a expensive phone, didn’t want to answer my questions and acted nasty. I will be switching to bell
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November 2019 by David Lean
If you thought you were going to get actual help at this rogers location, you thought wrong.
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November 2019 by Steff Maloney
This is the third terrible experience I have had with the Rogers Miramichi location. I was told by Rogers headquarters to pick up my new upgraded phones at the Miramichi store at no charge the following morning. We arrived at 9 am, a very helpful employee was processing our order. Paula the manager arrived at 9:15 and decided that she would take over. I knew we were in for a ride! She is very rude, unprofessional and very unhelpful. She tried to over charge us 300$ and we had to go for a more expensive plan. Once your in the store she always finds hidden fees and tries to overcharge you. I personally think it's because we buy and shop online and not in store. Over the last 10 years my three times I had to deal with her, have been horrible. I try to avoid this location because of previous experiences. She doesn’t try to help and takes great pleasure in telling you bad news or "go home and call headquarters yourself". Instead of calling them herself to resolve the problem. Why have a store if you have no intention on helping the customer? If you ask any questions or bring in a online deal, save your time and do not go to this location because you will be told no deal, you must pay more. I came home and once again called Rogers and they will be mailing our new phones to us at no charge. They apologized and told me this could have been easily resolved if the store would have called them. I will never set foot in the Miramichi store unless she is gone! Very unhelpful and is bothered by customers.
