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March 2024 by Ryan MacNeil
In May 2023 I went into the dealership to apply for a 2020 Chevy traverse listed for $22,900. I went through the application process, credit was hit, they came back after only 3 banks were checked said they tried everything and told me I wouldn't be approved. I went to a competitor the day after who actually treated me like I was worth their time and was approved for a nearly brand new van for $37,500. My credit situation did not change. My income did not change. What did change was how I was treated like a human being instead of a nuisance because I was at the end of a consumer proposal. They got me in with scotia dealer advantage at 8% interest.Don't waste your time here the finance team doesn't think of you as anything but a number and if they see you're not perfect credit they won't put the work in to get you an approval.
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February 2024 by Paul Coyle
Our Sales associate was Patrick Gauvin. I would recommend thisyoung man to anyone who is looking to purchase a vehicle. His honesty and professionalism was outstanding. He walk us through many ideas and made our choice very easy. 5 star associate all the way. Thanks Patrick and the Lounsbury Team
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February 2024 by Tony Austen
parts and service are great
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February 2024 by Bill Nickels
Bought my new 2024 truck here from Joey M because his customer service was top notch. The team there at Lounsbury Moncton was the deciding factor why I didn't do business in Bathurst where I live. These guys (Joey & Kyle) were stellar and class acts. They’ll have my business moving forward. Thank you!!
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January 2024 by B F
I just wanted a reasonably new short family truck that would fit my ski gear and groceries, and ended up getting a 8-foot box work truck that fit an entire mountain. I wish they would have listened to us and been more sensitive to our specific needs - but I don't blame them 100% - if I had insisted on seeing other vehicles at their site, I would be happy today.I brought an ad I saw on their Facebook and wanted to see more. After the test drive, in the same morning, we said to the sales rep we wanted to see other options (we were still unsure) - but he said that we should play with that one, and somehow I ended up accepting their terms and later regretted it.Despite the sad story, they were phenomenal in getting all paperwork done and treated us very well - maybe that explains why we felt uncomfortable in saying "no", we did't wanted to be a pain.
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January 2024 by Gisele Leger
So far so good...my husband bought a truck...very happy services so far
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January 2024 by Kenneth LAVIGNE
Well I wasn't happy when they wanted money for a oil change... especially when I notified the service guy it was a GM free oil change.... plus the km on the truck should 20,000....
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January 2024 by Lorinda
Last week I bought a new 2023 trail blazer at Lounsbury. I had a wonderful experience. My dealer, the manager, the financial lady, the shuttle man were all amazing. I have been to many dealership but none compare to them. I would recommend them to anyone who wants top notch service. They are the best. Thank you so much. Lorinda
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December 2023 by Kaitlyn Oliver
I purchased a used vehicle for the first time from a dealership and had an amazing experience with Ryan and Kristin , they were so helpful and informative with any questions/concerns I had , they made the process so smooth and easy I will definitely be recommending them to family/friends for any vehicle purchases thanks so much!
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December 2023 by Will Scott
I have a chev that cost $3400 to repair because it was days after the warranty expired. Warning to consumers! Don’t buy a chev. They even blocked me from Facebook because I told them publicly about my experience. They refused to help in any capacity. Worst company ever.
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December 2023 by Justin Bedard
Great time as always! In and out for a tire change in 90 minutes.
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December 2023 by JML Philanthropie
You're going to pay lots of money to service a vehicle, no matter where you go. At least here you get honest, lasting repairs.
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December 2023 by harsh goyal
Smooth Transaction. Thanks Nicholas Landry.
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November 2023 by Catherine Flett
Quick efficient service
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November 2023 by Caleb Brideau
I've had the pleasure of dealing with Patrick who assisted me in getting a Jeep.I messaged him and he got back to me within minutes, I said I was interested in getting a vehicle. He got back to me and booked an appointment 2 days later. 2 days after our appointment, I left the building with my new ride.He made the process so simple and seemless I'd highly recommend Patrick to anyone looking to get a new ride.Top notch service!
