Maritime Source For Sports is a local, independent business that is part of a national sporting goods buying group, affiliated with over 150 other stores across Canada. It is one of the country's biggest retailers of sports equipment, with access to products from around the world. The store is a go-to destination for hockey gear, soccer gear, running shoes, hiking shoes, baseball gear, and skates. Many customers report excellent service, describing staff as fantastic, super helpful, very informative, friendly, welcoming, knowledgeable, and charming. Specific employees, including managers and student athletes, are noted for going above and beyond, providing great deals, taking their time, and being genuinely interested in customer needs. These positive experiences lead to high recommendations and make the store a first stop for sporting equipment. However, there are consistent complaints about one particular cashier, described as unprofessional, unfriendly, rude, and making customers feel uncomfortable. This employee has been noted to question discounts provided by managers and react poorly to customers using coupons. This behavior has led some customers to state they would avoid the store if that employee is working. Overall, the store is appreciated for its excellent service and deals from most of its team, though the conduct of one staff member has negatively impacted several customer visits.
I bought a hockey helmet and there were scratches on the helmet that appeared to be unusual for a new helmet. It was probably damaged during shipping and I only noticed the scratches after opening the box at home. I was able to return the helmet and get another one. The employees were polite and helpful.
October 2024
We always go here for hockey/baseball equipment. They always have someone to help you and good prices imo.
March 2024
Looking for running shoes and hiking shoes. Not a huge selection but quite adequate. Excellent BOGO deal! Jamie was quite helpful with my issues with fitting shoes with an arthritic toe.
