Princess Auto
Auto PartsHours:
50 Cabela Ct, Moncton NB E1G 5V7 Hours
About Princess Auto
Princess Auto is a Canadian-owned company with over 3,400 team members and 51 stores across the country, along with an online store and a National Call Centre. The business offers a wide selection of tools and equipment primarily for tradespeople, farmers, inventors, and industrial workers. Customers appreciate the good value and the friendly, helpful service provided by staff. In Moncton, staff members like Christina and Grant have been praised for their exceptional customer service, making difficult issues easier to resolve and providing memorable experiences. The store's customer-focused approach includes a satisfaction guarantee—products can be repaired, replaced, or refunded without hassle. Customers have also noted that, despite some misleading branding and tough-to-find items, the staff often go above and beyond, helping find solutions and offering options even near closing time. Overall, Princess Auto is seen as a place that treats customers right and provides reliable service and support.
Most Recent Reviews
November 2025
Gwen assisted me today. Helped me navigate the website. Order my wood stove. And helped me get free shipping. Excellent service 💯.
November 2025
Andrew the store manager went above and beyond for me.
He helped me resolve a few issues I was having with a product.
Its nice dealing with someone who cares about customer service still. Its very hard to find nowadays!
10/10!! Thanks Andrew
October 2025
Doreen at first was in customer service/returns but now is a very valuable asset and informed employee at the moncton store working in the surplus department.
Most of the other customer care employees are very knowledgeable and helpful but a shout out to Doreen Vautour
More Comments(88)
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- Moncton, New Brunswick