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February 2024 by yeboua kossonou ibrahim kouassi
Very good bank with a warm welcome and a credit card that works properly
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February 2024 by Pierre André Noel
So slow here
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January 2024 by J C
Member at this institution for 45 years...Complete de-evolution and disrespect toward clientele...All this, despite the 40 000 000 000$...Profit! Where is this end!
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October 2023 by Michael Cormier
Worst bank in Canada go to any other bank
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August 2023 by Ricky Leblanc
Customer not right...You have no rights,and trying to just simply to close or get a statement that my account is closed...It's been 3 weeks and counting...RIDICULOUS!!! Just go elsewhere WORD
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June 2023 by kowsekan siva
I am writing to bring to your attention a deeply concerning matter regarding the unprofessional conduct exhibited by one of your bank staff members. I recently had an unpleasant experience at your RBC 719 mountain road branch, which has left me greatly disturbed and disappointed.I visited the branch to carry out a routine transaction. I was assisted by an employee JEROME ,However, throughout the interaction, his behavior was highly inappropriate and completely unprofessional. Not only did they fail to uphold the standards of customer service expected from a bank employee, but they also made repeated advances and inappropriate commentsI firmly believe that it is imperative for financial institutions such as yours to maintain a safe and respectful environment for all customers.
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March 2023 by A Gaudreau
The lack of training the employees have shines at this location. They are all lost and questionning eachother over simple things. Ive been standing in line for 30 minutes. Unacceptable in my opinion. Came here to withdraw money. Ridiculous and unprofessional. Hard to believe im trusting these slow, unknowledged people with my money and banking affairs
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December 2022 by A. S
I've been to this bank 3 times and every time has been a HUGE hassle. The incompetence with some of the employees is unbelievable!!! I've never been to a bank that employed such people!!! I'm thinking of taking my money elsewhere.....On another note - my 2 stars are for a young gentleman that IS decent. I didn't catch his name but he looked to be in his mid-twenties with dark longer hair.
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December 2022 by CA DINESH
Kartik is worst employee hereHe is rude showing bad attitude to usHe should fired asap bcuz he dont know how to talk he wasted our one hourHe did not how to talk with clients at allHe dont have any experience to talk to customersTo b honest i ll never ever go to this bank in my lifeHe is saying just complaint i dont care anybody m the owner of this bankHe is racist towards punjabi communityBut he dont know how to serve in canadaI am wondering who hire him as a manager in this bankHe is saying get out to coustomers
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November 2022 by L. C
I've been to this bank 3 times and every time has been a HUGE hassle. The incompetence with some of the employees is unbelievable!!! I've never been to a bank that employed such people!!! I'm thinking of taking my money elsewhere.....On another note - my 2 stars are for a young gentleman that IS decent. I didn't catch his name but he looked to be in his mid-twenties with dark longer hair.
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September 2022 by Karen Gil
Might be the worst Canadian bank. The information is not clear even by phone, as a consequence they waste time, money and I an hour of my day.
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September 2022 by The AK
Trainee Bumbling has me locked out of my account untill a cheque can be reissued. 30days plus.
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August 2022 by Allison Lirette
Excellent bank lots of help when you need it
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August 2022 by HR DINESH
Kartik is worst employee hereHe is rude showing bad attitude to usHe should fired asap bcuz he dont know how to talk he wasted our one hourHe did not how to talk with clients at allHe dont have any experience to talk to customersTo b honest i ll never ever go to this bank in my lifeHe is saying just complaint i dont care anybody m the owner of this bankHe is racist towards punjabi communityBut he dont know how to serve in canadaI am wondering who hire him as a manager in this bankHe is saying get out to coustomers
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August 2022 by Dj Cadboy
Kartik is worst employee hereHe is rude showing bad attitude to usHe should fired asap bcuz he dont know how to talk he wasted our one hourHe did not how to talk with clients at allHe dont have any experience to talk to customersTo b honest i ll never ever go to this bank in my lifeHe is saying just complaint i dont care anybody m the owner of this bank
