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June 2023 by Stéphanie Morris
Very rude lady working there.
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June 2023 by Brad B
I am admittedly a sneakerhead, though I've never owned a pair of running shoes before because I didn't run. Now that I've taken on recreational running, I was left baffled and confused by the wide diversity of brands, styles and specific purpose of certain shoes. Upon entrance at the running room, I was kindly greeted by the employee, Kim, who was helping another customer with selecting shoes. This location is rather small, with about 15% dedicated to footwear, and the rest dedicated to exercise relates clothing and footwear related accessories. After Kim was done with her customer, she might kindly asked me how she could help me. I explained that I've never bought running shoes before, and needed to he fitted for something specific to my foot style and pronation. She had me take off my shoes, and walk back and fourth in order to evaluate this. After doing so, she provided me a suggestion of appropriate footwear for my specific needs. After trying on numerous pairs of shoes, I walked out with a pair of shoes and a pair of socks. After 1 run I couldn't be happier with my shoes.
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June 2023 by Linda Morrison
The sales person was very knowledgeable and offered good advice.
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April 2023 by Danny Daigneault
Welcome you and be ready to help. Give you good advice for your running shoes.That is the way I like.
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December 2022 by M. Goguen
Fair selection but prices are too high. I found the sneakers and socks I use elsewhere and cheaper
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August 2022 by Emilie Pellerin
My husband and I went in to each buy a new pair of running shoes but ended up leaving to buy some online because the lady serving us was extremely rude. I overheard the next customers being served saying how snappy the employee was with them too.They have the best selection of running shoes around but they have terrible customer service (I've had the same experience at least 3 times over the last few years). We usually buy our running shoes there to support local stores, but if their customer service doesn't get any better, we'll continue buying online.
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August 2022 by David Suchanek
Very rude sales person(older lady). Didnt seem to want to help us. Was more worried about inventory boxes strewn around the store. Based upon the reviews and referal we expected more. Being runners for 2 decades we have never experienced such rude behavior. Ver disappointing
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July 2022 by Caleb Bourque
Great service and great shoes! But very pricy.
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May 2022 by Elody DesRoches
Great service! ? I found everything I was looking for - the employee was able to point me in the right direction to find the perfect pair of shoes in accordance with what I needed. She was also nice and courteous!
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March 2022 by Stefanie
This is hands down the BEST place to buy shoes if you're buying them for specific activities.You will leave with the RIGHT shoe for your body/activity.Service is above and beyond.This is not the spot to buy shoes for aesthetics.
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September 2021 by Avery Butters
Efficient and helpful service. We were in and out in 15 minutes, all three of us satisfied with our new shoes!
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September 2021 by Catherine Matthew
The running room is great they have great service and a wide selection of running shoes and some nice watches to help you keep track of you running time
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March 2021 by Linda Belliveau Lipton
This was my first time at the Running Room this evening! Kim C was so helpful! Amazing! She is very knowledgeable! She took the time needed to make sure I purchased the two pairs of sneakers that were best suited for me. I didn't feel rushed and I felt comfortable with my purchase! It may have been my first time but won't be my last. Thank you again Kim C ? Linda Lipton
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March 2021 by JeanAnne Meikle Green
Knowledgeable staff, friendly, patient and willing to take as much time as needed to help find the perfect fit.
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September 2020 by Alexandre LeBlanc
Tl;Dr: shoes were great, service was next to abysmal.While I was receiving good customer service from the person helping me the other coworkers had sour, cranky attitudes. They were snappy, rude, and had an "I don't give a s***" attitude towards both me and my friend. I had gone there a few times in the past, and got said friend AND my own mother to buy shoes from them, but every time I went there they made me feel like I was on borrowed time. On top of that, they arbitrarily enforce COVID-19 policies, and while yes, it is a serious issue affecting the world, it's not an excuse to be rude and demeaning towards people.I'm hoping the shoes I bought last me because I'm never buying a shoe or running product from them again.
