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June 2025 by Jess
Amazing staff, always helpful and cheerful!
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May 2025 by Kris-10
Horrible management. Very judgy and talks behind your back.
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April 2025 by nip nip
Scam.
They have stuff “in stock” online and it completes the order, however, the item is then “out of stock”. Instead of refunding my money they issue me a credit on my account there so I am forced to spend my money there (I don’t want anything aside from what I initially ordered). The items remain “in stock” online it seems so they can refund you the money as a credit to your account so they still make you purchase something on their website.
Also didn’t respond to my email.
Do what you will, but keep this in mind when ordering online from them.
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December 2024 by Gerry Fowlow
Excellent service and professional
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September 2024 by Nyomi Johnson
Phenomenal staff, great selection.. Definitly one of my favorite places to frequent.
Staff is knowledgeable and unjudgmental.
Also check out Xclusive. Their sister store.
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August 2024 by Tyra Wadman
Phenomenal staff that make me feel welcome and safe. My review will sound similar to their sister store, Xclusive because a lot of the brands/items they carry are similar and their staff is consistently professional across the board.
Every adult store has its share of customers that can become problematic or controversial and the staff never fail to de-escalate or protect their customers while maintaining professionalism. I highly recommend these locations for that reason.
On top of that, they offer a large variety of items from oils, lubes, leather, and outfits/accessories for the plus-sized.
If I remember right, sensation-o is wheelchair accessible but I don't know if there is enough space to navigate every part of the store. Lots of shelves and items.
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July 2024 by Loralee Grant
I always stop here when I go to the city! The stores always clean and tidy and the staff are happy and helpful! How couldn't they be working here, right? I'm obsessed with the surprise bags and no matter the reason I initially go in for I always walk out with one of those bags lol if you haven't stopped in this place your not living your best life; stop in and give them a chance.
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April 2024 by Mike o'brian
Very comfortable environment! , staff were very professional and helpfull, but not too helpful.
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October 2023 by Jeremy Donovan
Found everything we were looking for. Friendly helpful staff
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October 2023 by Max Yuki
Best place for any toys and great service to help me with questions.
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October 2023 by James Cleat
SensationO is one of my favourite places to visit in the city!! Not only is the interior aesthetic BEAUTIFUL the vast variety of their products is almost as amazing as their staff!They have brought elegance to their “Naughty Nature!” It ALMOST makes me miss the days when you had to dress “incognito”! Welcome to the days…. Just a sin sin ulock
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September 2023 by Geneviève Michaud
Personel amicale et serviable! Beau produits
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July 2023 by Caite Miller
Horrible experience and wasted money on a more expensive item then advertisedI
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April 2023 by A Sav
Nice beautiful and clean store!
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March 2023 by k foran
Great store staff makes you feel at ease they make you feel it is OK to ask any questions . It is very well stocked with all you could need for men and women and all the above if you need it they probably have it or will get it great store
