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February 2024 by Peter Whynot
I had a great experience at Trinity Collision Center. The staff was very friendly and communicated with me in a timely and professional manner. I will definitely return if I ever need any body work done in the future.
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January 2024 by Sandra LeBlanc
I am extremely fussy, and I brought my truck in after having a fender bender. They were patient and accommodated all of my expectations. Great service.
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November 2023 by Dennis Clavet
Did not have the greatest experience; however Rob and his team was able to remedy the situation and I greatly appreciate that. Thanks.
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October 2023 by Melanie Smith
Poor customer service and communicationSeveral issues. Very poor service right from the start. I had to call and chase them to get anything done. I had to call ford toGet my own parts ordered. Had to call several times for updates. They ordered the wrong parts. Said I was lying about my washer fluid leaking. They lied about ordering wrong parts and blamed it on ford. I had to go over a second time to get them to double check washer fluid and show them there is infact a leak. Wrong parts ordered. Several delays due to their miscommunication and ordering the wrong parts. Also when it was finally done there were scratches in the passengers door and the manager called me aLiar saying there is no scratches. He did get someone to come clean the door and even they said there are scratches. They buffed it out but we’re not happy about it but they did it. They also lied and said my alignment that was done at the dealer was sent to them and they sent it to insurance and insurance denied it. I called insurance and they the insurance said Trinity collision never sent it to them. So the manager lied to my face. I asked for proof it was sent. He didn’t have it. That’s because they never sent it. Insurance confirmed that for me after the fact. After my complaints to the manager he still charged me for the alignment and told me to pay my bill and get out and was basically arguing with me in their lobby. So many issues. Never again will I use this company and I will be lodging a complaint with the better business bureau and the president. PLEASE DO NOT USE THIS COMPANY FOR YOUR AUTO ISSUES. NOT WORTH THE HEADACHE AND POOR CUSTOMRR SERVICE.Services: Body & Trim
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June 2023 by Taylor Melanson
If I could put a zero stars I would the management working there is totally unprofessional him, saying he never said shut up let me speak when he cut into my grandmother speaking an then after my Nana get home, decided to call and complain to management. He told her he was speaking to her after she complained then proceeded to be rude and saying , I don’t ever wanna deal with you ever again !!
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March 2023 by Kyle Dupl
Very helpful staff with repairs and dealing with insurance stuff also . I been going here cpl years and will go again.Services: Tires
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March 2023 by Serge R Arsenault
Excellent job....
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March 2023 by Lina Robichaud
Helpful and friendly
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March 2023 by Britt Dryden
Great job on my vehicle had amazing service great place to have your vehicle repaired big thanks to Justin , Rob ,and Sue as well as shop personnel ThanksService: Body & Trim
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March 2022 by Daddy Warbucks
We were in a collision and we chose this place to take our truck; I cannot stress how easy it was with the staff to communicate on what the processes would be to fix our truck, the professional manner they had, and we were very happy with the work they did as well as they washed and cleaned inside the truck for us. I would recommend them to anyone to have work done if they need it.Services: Painting
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March 2022 by barry brown
Very efficient, customer friendly and great at addressing any concerns.
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March 2022 by Mazen Khatib
Professional attention and care .Prompt and friendly service .
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March 2022 by ian galbraith
Very efficient
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March 2022 by Luella Andrews
Great customer service. Explained everything without talking down to me.
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March 2022 by Pierre Landry
If you're looking for an auto body repair shop I can highly reccomend visiting Trinity Collision Centre for a quote. Our 2011 Elantra Touring had two mishaps during it's life (once covered through insurance, once out of pocket) and we are very satisfied with the quality of their work. I was pleasantly suprised when I picked up our vehicle to see they had taken the time to clean a winter's worth of dust from the interior and they even dressed our tires giving the sidewalls a nice shine. They were able to match the paint on the small repaired area to the older surrounding paint perfectly. Intact Insurance had reccomended them to us, and now I know why.Service: Painting
