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January 2025 by L
Usually a line and only one teller. Don't expect less than 15 min waiting.
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December 2024 by Paul White
I went here in a snowstorm to get change for my business and they do not offer this on Saturdays. Your website should say this and save people coming in during bad weather, thanks.
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August 2024 by C C
Not friendly. More issues with this bank, it ate my friends card with no warning and they are closed for the weekend
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July 2024 by Grant Lipscombe
Google maps said bns was open til 5. Showed up at 415 to make a business deposit and was turned away because the bank was only open by appointment after 3pm. Online info should be updated
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May 2024 by Rob Steele
Definitely not a 1 star. They have been improving over the years. This past year I have been impressed with the financial advisor that is with my accounts. Giving it 5 stars to boost up the overall rating!
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May 2024 by Sandra Kerr
I’ve been with this bank for many years and they are great to deal with I’ve never had one problem in over 30 years I give them a 4+
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April 2024 by Jessica Robichaud
I do like this branch, and don’t want to change but every appointment I’ve made to discuss finances or credit I am met with extremely rude treatment. Meital Wacsman-Yosef is the worst for this, avoid appointments with her.
She will twist her face up at you over the simplest question. She has a holier than thou, take pity upon you, type attitude. You are the advisor, it is your job to advise and not to pass judgement on your customers who may not have the same level as expertise as you. That’s why they booked an appointment with you as an advisor!!!!!!
The other tellers are alright they do their best.
Seriously considering switching banks since every appointment I’ve attended I’ve left feeling judged and my problem is never resolved.
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April 2024 by jennsk08
Absolutely the worst branch.
I have had issues with the same guy for years! everytime I need a new card.
This time after giving him my card and ID plus answering all of his questions he tells me he thinks I'm not who I say I am yet I've been with scotia since 2017.
This guy needs to be fired he's so unprofessional and has no idea how to do his job properly my husband and I will be closings our accountsand making a formal complaint.
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February 2024 by Cindy
They never have enough telers on. When you go to make a cash deposit at the ATM machines it spits back almost all your money so you are forced to go inside. Hours are terrible .
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February 2024 by Alan Freemantle
Terrible customer service and lack of knowledge on their own products.
This branch has been going downhill for sometime now. If you need a bank in the Valley look elsewhere .
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February 2024 by Micah and Katie Peterson
Nothing really wrong with the local branch, but the scotiabank call center experience for fraud is horrendous. The agent made me feel like the bad guy when I was the one who was victimized. Shut down my accounts today, going with a new bank.
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February 2024 by After Dark
I wouldn't recommend opening an account with Scotiabank. The tellers at the branch are nice, but their fraud department and customer service are horrible! If you're a victim of fraud, be prepared to wait months if ever to get anything done or refunded!
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February 2023 by Daniel Knox
Only went for the ATM, seemed like an okay location for sure, pretty central in rothesay close to the post office
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February 2022 by Christie Yerxa
Should probably update your hours because says your opened and your not if I would have known wouldn't have drove a hour to get herw
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February 2021 by BT LS
Local Branch Amazing and GREAT employees, But Scotia Bank Customer Service Phone Support the worst..... If you ever need to use phone support DON'T GET A SCOTIA ACCOUNT. Great for small business in the local K.V. area as Branch is amazing. But personal account being removed.. Miss going in to see all the smiles....:(
