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January 2024 by Ronnie Buckley
Took great care of me
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December 2023 by Tone-deaf
Went in for an insurance appraisal but the customer service was so bad right out the gate that I wouldn’t even give them the keys.
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November 2023 by Saint John NB
Relative had paintwork done here...extremely poor quality from my inspection of the work completed.
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November 2023 by Tammy Clark
They treat me with respect. Great place.
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November 2023 by Nicole Thibeault
The staff was very friendly and informative. I also didn't wait dropping off or picking up...nice quick service which is great considering most are going to work. I appreciated them letting me know the timeframe and the steps needed to fix my car. They were ahead of schedule and followed up during the repairs to keep informed on the status of the repairs and the expected timeframe. This isn't something I'm used these days, it seems the customer is usually the one calling to check on things. When I picked up my vehicle, the service was quick once again. The BEST part though...after I left and got into my vehicle I notice the BEAUTIFUL fresh smell and then I looked around and to my SURPRISE my whole vehicle was CLEAN, inside and out!!!! It was AMAZING (especially where I never find time to clean it!) BEST MONDAY EVER!!! Thanks to all the staff at Carstar! You have no idea how happy this made me!Service: Body & Trim
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September 2023 by Tricia Mulholland
Absolutely wonderful experience! Every step was professional and easy
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May 2023 by brendalee bush
I got my car fender and grill fixed was only a week they are crazy busy very pleasant people work there
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April 2023 by Blade
These guys are an absolute joke. I would give negative 5stars if possible.They might as well be the insurance company as they argue over damage . Your job is to estimate and fix not argue over how the accident happened. Absolutely horrible customer service that loves to trash the insurance company, quite possibly the worst customer service experience in my life so far. Wouldn't let them touch my car with a water hose.P.S Call to make it right? You're kidding right, I don't EVER want to step foot in that establishment ever again, go find another crew cause that place needs a major overhaul or go learn about customer service and how to run a business and teach your employees. Ridiculous
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April 2023 by Stacy Taylor
Above and beyond expectations! Worked super fast too! Thanks guysServices: Painting
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April 2023 by Dereck McEachern
Great customer service. The work they did was amazing!
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March 2023 by Ron Steenson
I have used these guys before and they did decent work. This time I needed to get an antenna replaced and some minor body work. I brought it in on January 11th and was told there would be a short wait. I waited a couple of weeks and then called. They told me they were backed up and it would be the last week of February or the first week of March at the latest. On March 9th without hearing a peep, I called them and they said their next available time was mid-end April. I was not booked, my part not ordered. 2 months, nothing done or booked. My advice is to stay away from this place. Terrible service.
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March 2023 by Tracy Brock
I had to have my windshield replaced because a rock it the day before my inspection. They got it done before my time limit to pass inspection and also found the mouse that moved into my engine compartment and removed it for me ... I got my inspection done and then had their detail department through Mazda undercoat and rust protect my car and it now runs so much quieter and better I adore them! Thanks guys! I went to work here and stayed cause I know we try to do great work!!!
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March 2023 by Jacques D
They do fantastic work ? and Tracy ❤ is awesome ? ?
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March 2023 by Sandra Mccluskey
All the employees were very polite, thorough and made sure everything was good before I left. I would go back there for sure if I ever need work done on my vehicle.
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February 2023 by Jordan L Reyes
I can trust Mr Ralph Carico. He explain everything clearly. And I never had doubt and I’m confident in trading with him. Mr Ralph Carico have given me great opportunities to earn better profits And received my withdrawals earlier than expected date. I'm happy to work with Mr Ralph Carico, this probably was the best choice of my life I can highly recommend
