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March 2024 by Caroline Noël
I went to this dealership because I was interested in buying a new Impreza that they had in stock.I had done research on the Subaru website and I knew what the payments would look like for a lease.When we started talking numbers with the sales person, I noticed a big difference in their prices. I asked if they could provide a breakdown of the price, which they did. I then realized that they had put a lot of extra warranties, although I didn't ask for them. They said there were mandatory in all Century dealerships.I decided to go to a different Century dealership to see if that was true. I was surprised to see that none of the mandatory warranties were written on the receipt they provided. The sales person at the other dealership even said that there were optional. I went back to Century Subaru to let them know of my findings and the only response I had were that the warranties were probably hidden in the overall price. How nice...The warranties in question were expensive ($2495) and unnecessary in my opinion. It also included a $100 alignment, how convenient on a new car! The business manager never agreed to take them off, so that's when I decided to leave.I went to a different Subaru dealership and I had a much nicer experience. I'm paying $63 less every 2 weeks for the same lease term and same buy back amount! That's a crazy difference! That's why I don't recommend this dealership. I'm so happy I decided to go somewhere else. Don't hesitate to ask the price breakdown and do some research on the mandatory amounts to pay. You will end up saving a ton!
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March 2024 by Blanche Melanson
Very professionnal service.
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February 2024 by brad doyle
Great experience ever! Great staff great prices.
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February 2024 by Erin Toole
Had a great experience buying my new Impreza RS - and we absolutely love the car. It’s rare that I can get everyone in the house to agree on something- but the Impreza hits all the boxes.Thanks to Paul and everyone at Century Subaru :)
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February 2024 by John Wilson
Good customer service.
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February 2024 by Judy Stone
We have nothing but praise and appreciation for our experience with Century Subaru in Saint John NB. Our 2020 Crosstrek appeared to have a drain on the battery and our local mechanic was unable to identify the source. We live on an island and are unable to travel to the mainland, so had it towed by CAA. Brendan, the service manager, kept me updated on progress and arranged to have the car delivered back to the ferry at no cost. A 10 is not high enough to rate the fantastic treatment we received! Judy Stone, Grand Manan
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February 2024 by LemonadeNS
I had my car in for an oil change. Service was well done, and the video of my car is an added touch.
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February 2024 by Chadwick van
Took my car in with a small list of issues and they made a video in less than a half hour from my arrival showing me everything in detail and allowing me to approve repairs from my seat. Incredible service A++ work
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February 2024 by Cathy
Century Subaru staff are extremely polite and the service is excellent!We plan to be with this dealership for ever.An added bonus is the dealership is clean and tidy with clean bathrooms for clients .Coffee and hot chocolate while you wait.If you wish to go shopping while your car is being serviced they call you a taxi at their expense.The video they show as to what has been done to your vehicle is incredible.Their service and car is well worth our 100km drive.
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February 2024 by Josh Morris
Great product with great service. I enjoyed seeing the quick video sent to me so I could visually see the condition of my brakes and tires.
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February 2024 by Donna Hall
My Subaru Forester is very important to me. I bought it in December 2019, replacing my 7 year old Subaru Forester. Before that I had Toyota Corollas that were good also but my husband kept asking me to get a car higher and bigger because he was finding the Corolla harder to get into. I tried several kinds of cars before deciding on the Subaru Forester because it felt most comfortable, the backseat felt best for my daughter and 2 grandchildren as they sometimes went with us and it felt the safest to drive. Research told me it really was a very safe vehicle. It is a 2019 Forester and I hope to always be able to have a Subaru!
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February 2024 by Ray Landry
Great service. Staff is always helpful.
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February 2024 by John Lind
The service was great. I dropped my car off Tuesday afternoon for an oil change scheduled for Wednesday and by the time I got home I received a text message saying that my car was ready
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January 2024 by Tony Goreham
Satisfied my needs , very friendly staff and very helpful.
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January 2024 by Michèle Mouton
Always a great service, friendly staff.
