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December 2023 by Dominic Grieco
As a paying member of Costco, I look forward to enjoying the benefits of my membership with each visit. However, my experiences at the self-checkout counters have consistently been disappointing. The staff overseeing these areas, predominantly middle-aged women, often come across as unfriendly and unhelpful, which significantly dampens the overall shopping experience.While I appreciate the convenience of self-checkout, the interaction with the staff at these stations is often less than satisfactory. I've encountered attitudes that seem unnecessarily harsh or indifferent, which is not what I expect as a member of a store that I generally regard highly.It's disheartening to leave the store feeling less valued than when I entered, especially considering the commitment of being a paying member. I believe that improving the customer service at self-checkout stations, perhaps with more training in customer relations or by encouraging a more positive approach, could greatly enhance the overall experience for shoppers like myself.In summary, while I enjoy the products and prices at Costco, there's a significant need for improvement in the service provided at self-checkout areas to ensure that members feel welcomed and appreciated during their entire shopping experience.
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December 2023 by IFEANYI OFOCHE
Lots of parking space, your have access to various products at good rates. Meals hear come at a good rate, and you have the convenience to eat in or take out.
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December 2023 by YATIN CHAWLA
Worst customer service everThe lady (KIM) was very rude and unprofessional.Is there any policy member cannot pay for separate items for separate receipts. All the other employees was agreed to do that but only the one (KIM) is not allowed them to do itif you are not satisfied with your job then please find other jobThank you
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December 2023 by Tyson Mitchell
Worst Costco in the country ! I’ve lived in multiple provinces and visited multiple Costco locations, the Saint John location is horrible. It’s like they make their own rules to not have to help anyone. Extremely unhelpful customer service department and very rude customer service worker behind the counter. They need training badly here
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November 2023 by Frank zxcvbnm
Fairly good, you need to pay attention at checkout as some items ring through at higher price than what is posted on the shelf
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September 2023 by Tina Wadden
Never have an issue ordering online with Costco. During pandemic it became too easy and I still have continued. I also believe in shopping local however with price of everything now I monitor their site and grab in bulk. Turn around has always been good and if any issues they have great to follow up .
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September 2023 by Dana Mckay
Find most employees very helpful and friendly in store,then you get to cash and get nothing but attitude.Third time this year I’ve left my items on the belt and walked out.Thinking very seriously about canceling my membership or just letting the wife go.
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September 2023 by Arlene Cole
A great selection of products and fresh produce.A great deli selection of beautiful fresh cheeses and meats. Great prices with friendly and helpful staff.Clean washrooms.
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September 2023 by Chris Briand
It's Costco, I own a restaurant so I make weekly trips to stock on inventory. Couldn't do it without good ol Costco.UpdateNo longer running a restaurant but still somehow need to go here almost weekly. Still a pleasure compared to literally any location in Ontario or Quebec. Those places are actually anxiety inducing.
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August 2023 by C. “Imnotoopinionated” Clarke
You really need to only buy the deals. It takes effort and its not easy i know. I get easily distracted. Theres alot in there. I love the Kirkland bacon. The Korean bulgogi sauce and frozen dumplings are awesome. Big bars of cheese can be economical. Filling propane here is a good idea. I bring a few at a time. Be smart and you can do well. Oh and a slice of pizza on your way out is always good to tickle the taste buds and clog the arteries. Do it.
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July 2023 by Monica L.
The Costco Bakery cinnamon roll danish are really good. I wish we had them in the States.
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July 2023 by C. Clarke
You really need to only buy the deals. It takes effort and its not easy i know. I get easily distracted. Theres alot in there. I love the Kirkland bacon. The Korean bulgogi sauce and frozen dumplings are awesome. Big bars of cheese can be economical. Filling propane here is a good idea. I bring a few at a time. Be smart and you can do well. Oh and a slice of pizza on your way out is always good to tickle the taste buds and clog the arteries. Do it.
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July 2023 by Dan Chiasson
Wasn't to busy, got in and out pretty quickly, so a good visit.
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June 2023 by Jen Smith
I love Costco. I have a family of five, and as we all know, buying in bulk saves money. They have fantastic deals on everyday items and special purchases. The staff is absolutely amazing at the Saint John location, and I always enjoy my shopping experience there no matter how busy they are. Always huge smiles. They have everything you could want or need from televisions to pool side fare, and don't forget the incredible snacks! The propane is priced so well that it doesn't make sense to get it anywhere else. The return policy can not be matched. Fantastic customer service desk staff. Always friendly and helpful. If you have never been, I highly recommend you give it a try!!
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June 2023 by Andrii Vykliuk
Nice store, but goods availability changes. I cannot find some meat, sausages, etc I used to buy before. Overall - you cannot find everything here, but present goods can have really good price.