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February 2024 by Merit Atlantic
Kudos for Jay!!!We went to every dealership in town and Dobson delivered phenomenal customer service. Not only were they extremely professional, they were easy to talk too, extremely helpful and got us more than we could have asked for! It’s been 3 weeks after I purchased my new truck and Jay is still checking in to see how we’re making out.If I could give 6 stars, I would! I’ve been purchasing vehicles for over a decade and no other dealership has come close to this type of service. Good job Dobson.
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January 2024 by Guy Verna
Good service
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January 2024 by KTB
It good service and fanly staff
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September 2023 by Chenyang Zhao
Don't come here. This place is the worst. My car starter cable corroded and wouldn't start, and the store made me buy a new set of keys for $400, even though both of my original keys just happened to break at the same time. The fender on my front wheel came loose, causing a strange noise, and the store made me pay $200 to lubricate the suspension mechanism. The windshield water hose came loose, and they wouldn't even check it and let me order a new set of spouts.
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September 2023 by Jacques LeBLanc
The staff at St John are very friendly, knowledgeable and efficent. Dwight, AJ and Matt were fantastic to work with. I've got nothing to say other than this new Big Horn truck is excellent.
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April 2023 by Rick Barrett
Bought a set of Hercules tires for my Ranger and WOW, amazing for winter driving as I do a lot of snow travel. They were recommended and worked great thank you again for fast service and knowing your tires for all vehicles.
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February 2023 by K B
Highly recommend purchase for this dealer. Excellent sales team and financial.I purchased vehicle from Dwight salesman with some help from Matt salesmanager ironing out some details. Elaine on the finance side.I purchase a lot of vehicles have bought from almost every dealer in this city. My trade in value above fair they gave a good number right from beginning no need to negotiate. Sales and service was accommodating to the purchaser. Nothing was a hassle for me from my end and they made sure of that.I've been to other dealers and if you have a issue or a problem it's difficult to get help no here.Thanks again and happy with my Gladiator purchase
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February 2023 by Albert Comeau
Had a great setvice that day.Its not always good sometimesMechanics forget to reattach items and the price of a oil change out if this world. !!
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January 2023 by Craig Arrington
I had my car in for oil change and repair the lack of heat.They contacted me when parts arrived and installed at quoted price.Very happy with the service.I would recommend them for sure.
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December 2022 by Saint John NB
Have never purchased a vehicle here but have given the mechanical service a shot...and they are terrible and I won't be back ever. Would not suggest you have your vehicle serviced here. I would suggest they get a chip on their shoulder when someone brings in a vehicle purchased elsewhere and shoot themselves in the foot. Further to this origional Mopar Auto parts can be bought from Canadian Mopar Wholesalers online at a fraction of the cost compared to their dealership and shipped right to your door. (They choose not to provide part numbers of parts to customers and try to hide the part number because they are afraid of this, but part numbers can easily be obtained on any of the sites I speak about, and the sites have 1-800 numbers where you can speak to a clerk about parts). Do your shopping!!
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October 2022 by Lily Bulma
Don't recommend! DO NOT leave you vehicle here for work/maintance unless you want to be without a vehicle for 2+ weeks!..
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September 2022 by Troy Greenwood
Friendly, professional hardworking staff here to assist you on your next vehicle purchase!
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September 2022 by Amanda Smitheram
Was potentially a new customer. Contacted the service department twice, was speaking with a person then midway through the conversation got pushed to a voice mail (happened twice). Messaged them through their online chat to make an appointment to have my used vehicle looked at (new to me) but haven't heard back from them in over two weeks. Must not need any more business.
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August 2022 by Jen Smith
I can't say enough fantastic things about this dealership. I go to them for everything. The customer service that I have received over the last 16 years has been exceptional. They have never let me down and always came through leaving me with a great experience and feeling confident about the vehicle I'm driving. We are constantly driving and on the go everyday. Having a reliable, dependable vehicle that keeps us safe and on time is an absolute must. They have gone above and beyond for me and have earned my loyalty unequivocally. I have also learned over these years that the Dobson family are great people and do amazing things in our community and for our community. Highly highly recommend!!!
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July 2022 by Peter reichel
I love my new Jeep Compass, but my experience so far has been an experience I’ve never had before, I purchased my Jeep two weeks ago, I have just learned today I have been driving with no registration my paper plate has expired and I had to go to the motor vehicle after going to the dealership and the dealership said that I had to go to the motor vehicle and exchange the dealership plate for my personal plates, fine I went down to the mvi and ask to exchange the plates of the dealership to my personal plate, then they said I couldn’t to it because the car is still registered to the dealership, I know it’s one in a million chance this could happen but after you leave a dealership call the mvi to see if the car is in your name... and it’s 6 hours later from leaving the dealership and I still don’t have any registration... third trip to the dealership June 17,2022.. still nothing...
