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November 2024 by Larry Gagnon
Very impressed with my service experience! My service adviser Mike @Downey Ford did a great job!
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November 2024 by Muyiwa Giwa
Always left me with a memorable customer service experience on every visit, from pre-service to post-service engagements. Well done.
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October 2024 by Kevin Mcaulay
great staff and excellent service....
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October 2024 by tyler fanjoy
Downey's Provided fast & efficient service. They provided status, updates of replacement parts and pricing . Visual of parts needing replacement was also provided . Appreciate the good work !!
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October 2024 by Chris Likourgiotis
I recently traded in my truck for a new F-150 at Downey Ford and had an exceptional buying experience, thanks to the professionalism and expertise of sales representative Heather, sales manager David, and finance manager Paul, ensuring a seamless and efficient process that has certainly earned my future business.
Chris Likourg
Business owner
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October 2024 by nicky matthews
Had a great experience with Kevin in sales. He really understood my reasons for trading in my tuck for a hybrid escape. Would recommend him. Also after some servicing issues, Giselle in service was amazing. She helped me save half of the service cost. So many great things to say about her. I would recommend buying your new car here.
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October 2024 by Josh Montgomery
Keiver Calp is the best. He was fantastic from start to finish and has earned my business until he retires. No BS, just honest, hardworking, and always there when I needed him. You will not be disappointed!
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October 2024 by Amanda Dempsey
Truly the best experience we have received from a dealer, exceptional as we were not customers of this location. We were stranded over night and the staff made huge accommodations to get us back in the road. Amazing experience
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October 2024 by Bob Buckley
We had a very pleasant experience shopping for our new Bronco Sport Big Bend at Downey Ford in Saint John, New Brunswick. The staff were extremely friendly, professional, and knowledgeable, making sure all of our questions were answered without any pressure. The process was smooth, and we truly felt valued as customers. We would highly recommend Downey Ford to anyone looking for a new vehicle."
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October 2024 by B. K.
Excellent staff and service. The service department is always flat out but they do good work and always in good spirits. The sales team are friendly and knowledgeable. Can't say enough good things about Ryan. And Paul in finance was great too. Love my new Bronco.
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October 2024 by Jesus Ramiro
I couldn't be happier with my experience. I could get what I needed, no sales pressure, great service. Leanne, the salesperson who supported me, went above and beyond what was expected.
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October 2024 by Chris Mackay
The Downey's team took care of all our concerns both before and after the sale. They explained everything and worked out every angle they could to get us the best deal on the vehicle we chose. The kept us informed when it was necessary and worked quickly when our vehicle arrived to get the keys in our hands. We are very happy to be part of the Ford family!
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October 2024 by Trevor Doyle
Another great experience at Downey Ford Russell is always Helpful and accommodating, and gives five star service. I couldn’t be happier with the service that is provided. And it’s always provided with a smile. Another five star experience for me from Downey, Ford, Saint John!
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October 2024 by ethel smith
Very satisfied with service, staff knowledgeable, and friendly, shuttle driver, friendly
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October 2024 by Peter Griffin
Always great service from the time I drop off my truck until I pick it up. Great team of people.