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May 2023 by John Bolt
they did oil change and my car leaking oil and start heating car . now i need to fix my engine . Seems like they dont know what they doing . Be carefulService: Oil change
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May 2023 by Naveen Xavier
i wont go back again . i called and they said to check car 75 dollar and that will deduct from fixing car . just to put one bolt they charged me 125 dollar . i wont go back never in my life . highest scam ever seen in saint john . they just lifted car and wait to make one hour to charge 75 dollar and they will lock the door , so nobody will see wat they doing . super scam . never go backService: Auto maintenance
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March 2022 by Graham Savage
Hank is an old school mechanic who really knows auto repairs. I have always been satisfied with his service and he treats his customers very well.Services: Wheel alignment
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February 2022 by 4 Realz
I found them to be rude. I went to test drive a car with my son and he said we both could not go for the test drive. It's his 1st car and I'm more experienced then my son. Very dismissive and kept trying to close the hood on me while I was looking. I can only imagine how we would be treated after had we purchased the vehicle. Won't be back to buy a vehicle and sure won't be back for service.
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January 2021 by Monty B
When I called about having four tires on rims installed the owner said it would be $65.00 plus tax! I worked in a shop myself and that price is outrageous! And he was rude with me when I said that's a little steep
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January 2021 by Mrclick jr
Both my shock abosorbers where done I called they took me in the next morning very pleasant experience fixed the problem right quick good price better then 3 other places I got quotes from would recommend to anyone
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September 2020 by L Hatt
Perfect way to buy a car! Tell Hank what you want and how much you can spend. He does the shopping registration etc. No fuss and oh so easy. Hank is very good at what he does and backs up his word.
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September 2020 by Brayden L
Went here to get an alignment. I dropped off my car, and later on I received a call from Hank saying that an alignment wouldn't be possible because I had rotted threads, and that I needed new tie rods. I was charged to be told that they couldn't do the alignment. I took the car to another shop afterwards to get these issues checked out, where I was told that there was nothing rotted and no tie rods needed to be replaced, and that my car just needed an alignment. This shop ended up getting the alignment done for me.I'm not sure what issues Hank had with doing this alignment for me, but it wasted a lot of my time and money for no reason.Service: Wheel alignment
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May 2018 by wdf11244
pleasure doing business with this establishment
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May 2017 by StephenN431
I've been coming here for over 5 years. I get consistently great service. Hank found and solved issues the dealership could not fix for 5 years! I HIGHLY recommend Hank The Mechanic!
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April 2013 by rgallant
I went to Hank the Mechanic a little over a week ago for an MVI, I had an appointment for 10am, when my vehicle was finally done at 11:30 I was given a list of repairs which would be needed to pass the inspection and a bill for $39.55, $25 for the MVI and $10 for shop fees + taxes (what shop fees cost $10 for an MVI I'm not sure but whatever) I asked for them to due up a quote and give me a call, that was 9 days ago and I haven't heard back so I decided to take the list of repairs needed and go to a different shop to get the work done. Out of the 7 repairs needed according to Hank the Mechanic staff I apparently only needed 3 to pass the MVI. Also he told me that my CV boot was torn and that they no longer sell just the boot so I would need a new axel, I know enough about cars to know they do sell the boot seperate for $25-$30 as opposed to an axel at $100 - $150, I can't afford to spend money on repairs not needed, if you're the same I say avoid Hank the Mechanic.
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April 2013 by JohnG160
We searched months for the right used car for our son. A family member recommended Hank, and through his auction buying process, he was able to get the exact car we wanted within a week, and saved us couple grand compared to local lots. And the car is amazing! Service was excellent, shop and reception area are top notch.
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March 2013 by ChristineL646
The service from Hank the Mechanic is excellent - i have been going to Hank's for a year now. Tells me what needs to be done and does it. Has not once lied to me about the car. The prices here are excellent-for all the work that has been done to my car has not even reached 400.00 since going to Hank's. The staff are friendly and treat you with repect.
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September 2012 by adamcreaghan
Hank was great at both helping me find a vehichle and giving me a great price. What makes his business great is that he puts value on the customer and places importance on their satisfaction. My father has gone to Hank's for the past 15 years and I will be a returning customer as well.
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April 2012 by susan06
I have been dealing with Hank the Mechanic for at least 15 years. He has always provided that little extra bit of service that builds that trust. Does what you ask and when he sees potential issues will always call and explain. Prices I have found are always fair. You get what you pay for. He has kept alot of my sorry old vechicles on the road and provided much honest advice. We are now going to use his services to purchase a newer vechicle. He has no loyality to any make so we are getting honest opinions. Even my daughter takes her car to him. Like I say 15 years would not even consider changing.
