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December 2023 by Kyle Benson
I went to purchase a bed frame and found one on clearance. When I brought it home it is clearly missing hardware (nothing but loose fitting dowels to connect each corner of the bed) and had no instructions . The first service rep told me that the bed was held together by these loose fitting dowels and that they contacted the supplier for instructions ( the instructions are on the Leon’s website which featured the missing L, bracket connectors.) I called a second rep who ended up giving me two options, I could pay $50 and have someone come put it together ( which makes no sense because they don’t have the hardware to put it together anyways) or a refund. There was 0 effort by Leon’s to solve the problem. Their idea of customer service is to sell non functional products and then ask for another $50 to somehow magically fix a problem.
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November 2023 by Arlene Cole
We purchased a love seat from their limited selection in their showroom. We arranged for delivery only to have the wrong item delivered to our house.When contacting Leon’s they weren’t very apologetic or flexible with providing the correct item for delivery within the same week.This furniture piece was never removed from the delivery truck in our driveway.When we went into the store to discuss the issue the salesman picked up the phone in front of us to phone the warehouse to confirm that the item was returned. It was a little rude to question our integrity in front of us especially when their delivery men never removed it from the truck.
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June 2023 by Capt.Abdussalaam Khan
Love it, reasonable prices ? Staff are helpful and knowledgeable.
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April 2023 by Erick Larson
Great staff, found what I was looking for!
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December 2022 by venkat sravan.venkat
Nice place but less number of options.The staff is very polite and helpful.
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September 2022 by Gary Finch
Good service and happy with purchase
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September 2022 by kendra a
It's quite expensive ?
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August 2022 by Lance Chown
Always great service and great prices
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July 2022 by Aderonke Adegbenro
Great place to shop for quality home furniture.
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January 2022 by Muyiwa Giwa
Lots of great stuff to choose from. Plus superb customer service.
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January 2022 by Joseph Wilson
Friendly helpful looked after my needs
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December 2021 by Adam Oliver
Bought a Simone sectional couch a couple of years ago for over $1000. At the time of purchase was only offered a fabric warranty and was not told anything about a frame warranty. The couch springs in two cushions did not hold up to 2 years of moderate use.
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December 2021 by Gordon Wetmore
Probably the worst place I ever been in. Furniture is junk.. all beat up and wobbley and horrible customer service... I would rate this 0/5 if possible.. save yourself lots of trouble and go to the brick.
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December 2021 by Jdf Jdf
Got good prices on some well maintained furniture, sales person wasn't pushy and quite easy to talk to will definitely recommend checking it out
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December 2021 by Shams uddin Ahmad
Leon's outlet Clearence center has helpful staff always willing to help and answer the questions.Last week bought a set of coffee tables 2 side and one centre.
