-
November 2023 by A Wr
VERY disappointed with this store. Have done quite a bit of framing here etc over the years. I asked to have a mat trimmed down to fit a frame, that I bought at the store, and "cheerful" Kelly stated they would not do it because of ???legality issues/risk of damaging mypainting?? She only wanted to sell me a new mat that I did not need! Will NEVER deal with self-righteous Kelly again. Very disappointed with Michael's.
-
November 2023 by Alex Watts
Very clean. Nice staff, and teachers get 15% off everyday so what's not to love
-
November 2023 by John Eckstone
The staff are always helpful, always clean, great place for art supplies
-
September 2023 by Chris Briand
Dangerous place to go, literally could spend so much money here so quickly. Staff is friendly and helpful, huge location. Great stock.
-
September 2023 by Angela Demers
Great store. It has many products to choose from. Great friendly staff. A great place for all your craft projects
-
September 2023 by Debbie Brawn Mitchell
Available wheelchair for use. Products are good. Customer service is minimal.
-
June 2023 by Krista Jenna
We love to stop in and gather supplies for whatever craft we are doing next. Its good to have hobbies and this is the place
-
June 2023 by Tammy Clark
They have knowledgeable staff and had just what I needed
-
May 2023 by Danielle Robichaud (Dreaming Dani)
The shelves are rarely stocked :( Every time I go, and I'm there often, the paints are picked through and bare.
-
March 2023 by Amy Myre
Very poor management, I got a paint by numbers kit for Christmas and it contained paint when I opened it the majority of the paint was dried so I took it back to the store and whilst I was trying to get a exchange the manager claimed that they didn’t have any in stock and I would have to wait until it came back in stock again or order new, I went back to the aisle to look for myself and within seconds I found it, she didn’t even bother to check the inventory to see if they had it, she just didn’t look. When I went back to the counter to show them that I had found it and wanted an exchange she saw the box in my hand and immediately walked away and hid out back and left an inexperienced employee to deal with her mistake and laziness and tried to tell the employee what to do through a headset while she hid out back. Very nice employees but horrible management, no employees should be left to fix their mangers mistake, that is what the manager roll initials and I think that a manager this unprofessional and careless should not be in charge of such a large franchise.
-
March 2023 by Jennifer IrvinWard
Making this beautiful blanket with yarn from Michael's
-
February 2023 by jay isaac
You need to have a policy in place to make your store scent free so that it is accessible to everyone.
-
February 2023 by B8CON8TOR
First time at this location. Everything was so well displayed I was able to find what I was looking for?
-
January 2023 by J
Highly overpriced. The 40% off your next purchase is a scam. Just lower your prices.
-
December 2022 by Mae Jaime Carver
This place has everything a crafter needs. So far every time I go in this store I always come out with what I am looking for. My daughter and I love coming into this place.
