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January 2023 by alisha midgely
Very torn.....i had great customer service but have spent the last 24 hours trying to call the store and NO ONE is answering. I work in retail and yes, the customer in the store is priority...but this just seems almost intentional at this point.
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January 2023 by NB Girl
The staff are not very educated when it comes to adding simple math causing wrong information and instructions to the consumer. They are so head strong they won't even accept the fact they are wrong. So, because of this, I will not take the word of a Sally's Beauty staff member ever again. How can I? The senior aged lady with blond short hair and glasses apparently is a hairdresser. I don't know how. They won't use a simple calculator to ensure their simple math is correct. Only giving them a 2 star rating because I like some of the products. Staff are alarmingly uneducated. I guess as long as you talk with confidence, people will believe anything being said. What's 2.05 + 2.05? According to the staff at this location, somehow it adds up to 5.1 giving me the wrong measurement for toner which affects the coloring process. Absolute worse experience ever at sallys! 100% will not recommend this location and in fact, will talk people out of shopping there.
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June 2022 by E T
Cashier seems very well trained and she is very friendly! There’s lots of hair products for black people and it’s nice to be inclusive. I’ll be coming back for more products!
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February 2022 by Gordon Wetmore
Good place to find a half decent pair of hair trimmers
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February 2021 by peaceserenity1
I went in yesterday for a protien treatment for my hair. I didnt have my glasses and the young lady working even offered to read the back of the package for me. She showed me other protien products as well. Great service as usual.
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February 2021 by Vanessa Reynolds
A few girls are sweet but some are so rude and not helpful at all..... Almost every time I’m in there they never ask you if you need help or acknowledge you’re even in their store.
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February 2021 by Rochelle McKenna
I was not happy with that store Sally's Beauty.When I walk up to the cashier and the product I was going to buy was not on sale.Sign said 2 for $18.00 there was sale sign right on that product of shampoo and conditioner. The cashier and one other lady was working the Sally's Beauty store and said to me that the product go under product prices.I said that it's very deceiving to me as a customer .I left that store very upset.I said thank you and I will buy my product elsewhere from now on.It is very over price anyway.This store is on the East side of town in Saint John N.B.
