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February 2024 by Cindy León
They are not clear at all. It seems like they are just guessing, like “if it’s not this then it might be this” and if that thing wasn’t solving the problem then another. But for sure you will be paying for all of those possibilities.Not recommending at all.
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February 2024 by David Castro
They assume what can happen to the car, they do not give clear answers of the real problem of the car, just assumptions.
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February 2024 by KARIM MORAD
It is awesome working them. Staff went out and beyond to accommodate requests and work with our schedule. Friendly, welcoming staff, professional & pleasant treatment. Bottom line, they got the job done with a smile.
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January 2024 by Mike B
Poor phone customer service. Refuses to quote 4 brake rotors without bringing the car in. Hung up on me abruptly after answering my first question, without allowing me to follow up, and sent me to voicemail after I called back. She said she was the only one working. Not good.
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December 2023 by Peter Hazen
Good courteous service at a good price.
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November 2023 by Marty Byrde
The manager is rude, arrogant, doesn't care to listen and charges exorbitantly. This lady ensures a bad experience for me every time. This shop recently got a car crashing in their wall and they're collecting this money under the veil of labor charge. The mechanic will keep your car for longer than usual to bill extra hours even even not needed. An appeal to all those who are visiting to check their bills before leaving. Ensure labor charges are not included multiple times and rates are reasonable. I have been thrice to their shop, visited them just 'cause it's nearby. Learning for me: best if I travel a bit and visit the other shops.To Speedy: You guys lost a customer today. All the best with your manager!Services: Tires
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November 2023 by paulo chan
I left without having my car serviced because Colleen, the manager, did not want to negotiate at least 50 bucks off of what I thought it was an overpriced quote. I was right and glad I left - same day I had 3 different quotes and all of them was 800 to 1100 dollars less! Did the job elsewhere and Speedy would be the very last place Id take my car.
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November 2023 by Ken Biggs (Kenny B)
3 times now I've been here for service. Fantastic! A warm welcome when I walk in the door to a genuine thank you when I leave. More importantly, the work is done efficiently and properly.Thank you
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November 2023 by Anmol Gupta
Proof attached. They quoted me around $2000 for a radiator change and said the part is around $1500. Just to get second opinion, i went to City radiator and they quoted me $500 for the whole job(new radiator + the labour). I was in shock that how there could be so much difference, so i went back to speedy and told them and they blamed it on system error. Are you kidding me. And then they dropped the total price to $950 from $2000 and which is also more for which they said, we have to charge 2x the part price to make money. They are unprofessional and coleen, the manager, is arrogant and unprofessional.And plus: They lost my Car plastic under cover which they never compensated.
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November 2023 by sue may
Great staff! work done on my car efficiently and reasonable price. Highly recommend this shop.
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September 2023 by Vocational Training Center
We cannot say enough kind words in regards to the SPEEDY staff and owners! The customer services is the very best, the do amazing quality work and on top of that they are so supportive to organizations in the community!Recently VTC went in searching for reasonably priced tires for our van that transports our participants in the community, we are a non-profit. The owner and staff went above and beyond by finding us a great set of tires and covering the cost and labor. We were amazed and humbled by this generous offer! Thank you to the SPEEDY team!!!! It is companies like yours that make such wonderful impact in our community.
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September 2023 by Sandra Ferrier
Emergency muffler issue while in from out of town. Another large garage could not get me in for an appt in a timely manner. Called Speedy and spoke with Colleen Q. who told me to drive right over. From start to finish was done in under an hr even with having to order a part. Professional, polite and priced fairly. 10/10 would not hesitate to return for another SUV issue.Service: General repairs & maintenance
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September 2023 by flinn Ken
This site is under new ownership so I decided to give them another try as I previously had 2 bad experiences. When dropping off the car in the morning before it opens I was given a lecture about putting my keys in a baggie with my name make and model of car and contact info. After that she confirmed it was there for brake inspection as i think it needs new pads. 30 mins later i received a call asking where the wheel lock key was to take the tires off and I said it should be in the glove compartment if not in trunk on the side storage. The next time I heard from the garage was 3:30pm saying they couldn't find the wheel lock key. I walked back to the shop after work and asked for my keys as I didn't want anything more to do with this shop. The service desk person said she wanted to see where the key was and I said no I will take the car to a different location. She then proceeds to argue with me that the other service person called me to say she couldn't find the key and this frustrated me and I angerly said yes at 3:30 pm is when I received the call. If I would have know prior I would have come down on my lunch time. At this point I stormed out went into my car opened by glove compartment and the key was there just like I told them earlier. If employee's are not competent to handle these things how can I truck them to work on my brakes, if they do something wrong there it could cost me my life :(
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September 2023 by Jennifer Fougere
Barry, the previous owner, was courteous, helpful and honest. Trusted in his shop for years. New ownership is condescending, confrontational and ignorant. Be Mindful when choosing..Service: General repairs & maintenance
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September 2023 by Alisha Mekwan
After reading many great reviews, I decided to try out Speedy Auto to get work done on my breaks. The staff were friendly and welcoming as soon as I arrived, making me feel very comfortable and in good hands. They did a fantastic job at keeping me updated throughout the day on what was going on with my car. Even though I needed more work done than I thought, they addressed it with kindness and compassion. I also needed new tires, which they quickly found and replaced with new ones that fit my driving needs. Overall great experience and will be going back for any further issues!
