-
November 2024 by Night Bot666
They are really nice and friendly love the service. But they are a bit on the expensive side.
-
October 2024 by Adrian Barabas
Amazing service, super helpful and professional and quick work. Highly recommended
-
October 2024 by Luc A
Highly recommend this shop, always efficient and fair priced. They do honest work and will only suggest repairs if needed. Have been visiting for a few years and have the same great service every time.
-
August 2024 by Ann Quenneville
We were in an RV, broken down at a campsite, this garage made room for us to help us out. Be careful, this garage has a very busy reputation. Mike (the owner) still accommodated us. We are grateful to him for this gesture.
-
August 2024 by Valérie
We are from Sorel-Tracy and our car had a problem with a steering part. Mike's and his team gave us exemplary service and more. I highly recommend them for their professionalism and kindness. Thanks again.
-
August 2024 by Joshua Cormier
Flat out rejected the inspection on my gf's car with two months left and gave us two weeks to repair it with the red rejected sticker, then requested over 1000$ for only parts, went to another mechanic paid 340$ with new sticker and parts that needed replaced, repaired and road legal again now.
-
July 2024 by Anthony Krahn
They stayed after closing to finish up my truck.. appreciate it guys ?
-
May 2024 by Gabriel Doiron
As a service technician myself, I'd recommend going elsewhere.
Went in for a price quote and left with a damaged exhaust. My suv sounds like a racecar.
The service advisor / owner mike himself was very unprofessional.
-
February 2024 by Eric Hebert
They were willing to take me in last minute for an emergency repair to get me unstuck. Very honest and professional as well as helpful.Would recommend for any mechanical repairs.
-
February 2024 by Larry Maillet
Great service
-
January 2024 by todd deforest
I came in with an emergency, only a few days before Christmas this year. My alternator had stopped working between Shediac and Miramichi and I live just north of Halifax. Being that time of year I wasn't sure what they could do or if they could help, and of course I was worried about the cost as well. Due to the timing I had to stay over night but was there early the next day to try and figure out a solution. I was very happy with our transaction and what they did for me. Of course they were able to source the part and they squeezed me in to the schedule even though they were extremely busy and really didn't have the time. I can not say enough how much I appreciate them helping me out and getting me home. They were very courteous and helpful to a guy that was stranded in the middle of a different province. Thank you guys so much for your help!!!
-
December 2023 by Chris Mitchell
Helpful and Friendly
-
November 2023 by Ryan DF
Nice people ! Explained everything you need to know !they order and install auto start for my car!
-
November 2023 by Yap Family
Diagnostic suggest replacement of both calipers, rotors, pads & brake line could burst anytime as per shop. I was told they have the brake lines in the shop as they had done a few of the same vehicle this year. Calipers, pads, rotors will need to be ordered. End of the week (5 days). Called to follow up. Was told that the brakes are fully done. But are waiting for the brake hose which they were hoping to come in that day. They said they recommended this to be replaced because of the risk of line bursting, but the rest of the work was already completed. I was not told the hose was bad in the diagnostics, just the main line. Asked for a timeline, they said next week as the hose will take 20mins to install once it arrives. Called Monday. Was informed the vehicle is in the shop and work is being started. Was told the delay last week was due to 3 staff sick. Asked to be updated at the end of the day. At this point I'm confused if the work was started or it's only starting. End of the day, got told it was not going to be done. Called the next day. Was told that the reason for the delay is they are still waiting on the hose that was supposed to come on Friday (now I'm confused, I was told work started yesterday & all the work was done other than the hose prior. What work was being done Monday?) Was told hose is to arrive next week. I said we are needing a second vehicle ideally. Offered to pay for the work completed so far & pick up the car. Would return when parts arrive & pay the other part when the work is done. I was told they cannot do that & if I pick up the car they would need a DEPOSIT for me to pick it up. The deposit is the full amount plus an estimated amount of the labour & parts not completed. Asked that I would only pay for the work done & would be happy to pay the remaining amount when it is completed they said no. I then ask for a legal disclosure from them taking the liability off me in the event that the brake hose fails as they are billing me for the labor and parts before work is completed. They would not give this. I was then informed that 1 out of the 2 hoses are backordered & the part would not come until next week. Given they would not provide a legal disclosure (I would not have asked this if they only bill for work completed , but apparently cannot generate an invoice until the work is FULLY completed). I specifically requested an itemized invoice outlining labour rate, hours & price of parts. I was told this was going to be given upon completion. Got called the following week, the car is ready, sent an invoice (not what was I was promised). I asked to be given a copy of an itemized invoice to review. I was told this was not possible. I said due to the amount & the reasons above, I insist they provide this as they agreed on this when I requested last week. Was told no. Mike the owner was now on the phone. I re-explained my concern. He said they did not do anything wrong & I was informed accordingly, he also added he was with the advisor the whole time during my calls. I kindly ask him to walk me through all the information I was given. Mike got defensive, threatened to sell our vehicle & to pay when we come to our senses. All I asked was a detailed invoice & they agreed on this last week. He then added the part ordered was incorrect & needed a re-order(Not back-order, REORDER) plus old brake hose was leaking (burst) all over the shop. And that it's none of my business that my repair is delayed whether they are missing a staff/parts. I disagree, it completely affects a client. The longer a vehicle is in the shop, means we have to make other arrangements. I told them they could have communicated this with me from the beginning & I would have made other arrangements rather than being deceived. Why bring up other reasons & be upset when confronted. The customer service in this shop is truly dishonest.
-
November 2023 by Doris Bélanger
Thank you for your services...
