Granite State Credit Union, particularly the Amherst branch, is highly praised for its exceptional customer service and welcoming atmosphere. Many customers report positive experiences when opening new accounts, highlighting the professionalism and friendliness of the staff. Employees such as Matthew, Mona, Jon, and Cheyenne are frequently mentioned for their thoroughness, attention to detail, and ability to make processes easy to understand. Customers appreciate how staff members take the time to address questions and provide clear explanations, ensuring a smooth experience. The credit union's ability to assist with various services, including auto loans and account setups, is noted as impressive. Overall, Granite State Credit Union is recognized as a reliable choice for banking, with many customers expressing their willingness to recommend it to others based on the outstanding service they received.
Great costumer service. Very professional and polite. But most of all down to earth. You can talk to them like you would with your friends and family. Totally recommend. Ten stars
May 2026
I recently visited the Amherst location and Mona was extremely helpful over the past couple of days. It was very easy to become a member, set up my accounts, and apply for a loan. Great service!
May 2026
Recently purchased a vehicle for myself and then one for my daughter. Matt is the best, Mona is amazing! I love getting money from these people. There kind, fast, and very knowledgeable. Ill never go anywhere else!!
