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March 2024 by Julie Johnson
Fish sandwich comes with cheese, but you are so cheap you give a half of slice, you make enough money to put a whole slice, everything is going up and you get less
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August 2023 by Carlos DeJesus
I only will rate the service because mcdonald's(Lincoln NH location) is mcdonald's nationally and I usually avoid rating the well know national food chains and services. That being stated this mcdonald's didn't deliver on that subject. I went through the drive thru and ordered the two cheeseburger meal medium fries, sprite light ice. Payed for the meal and went to the second window where my beverage was ready. I was ask to pull up to the parking spot #2, as they were still preparing my meal. I did so accordingly and waited. The person at window # 2 was wearing a black shirt and glasses with an excessive BMI. So I remembered that for some reason. As I waited time past and no one came out to bring me what I ordered. Ten minutes past. I decided to use my phone and call this mcdonald's directly. Phone line was busy. I tried multiple times in five minutes. I had to walk in. As I am at the counter no one approached me to ask, "how may I help you" . The staff looked at me several of them and they went back to work. Mind you as I waited outside multiple cars went through the drive thru and two car pulled up to me in spot number one and came and left after they were given their meals. The employee there were a pale blue grey shirt as their uniform. I yelled at two of them and asked to see the manager. They looked at me clueless. Asking what? I've explained it twice. I waited some more and like three minutes cause there were some two groups who had used the kiosk. I demanded to see a manager in my NYC tone. And finally the manager comes...would you believe it was the same guy who told me to pull up to spot number two. I had to repeat the situation of not getting my meal. I think he remembered that he had forgotten about me. Failed to complete a process so much I got large fries and and some coupons for free baked pies. Coupons are from the Napoli Group. LLC. The thing is that I probably won't be able to use them cause I don't live in the local area and just passing through. This mcdonald's should look at how they service their customers. Or perhaps they have and don't care because of their prime location make their arches golden ??☹️
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May 2023 by Melissa Jewett
We have gone to the East Greenbush NY McDonalds several times and given very poor service. You get ignored when you go through the drive through. There isn’t an employee stationed at the window of the drive through. The hide behind a black curtain in another room with the ordering headphones on their head. This happened once again on our visit to this McDonald’s last night. We went to McDonald’s at 7 pm last night. We sat for a couple of minutes at the drive through and no one responded. We were the only one at the drive through . We then drove up to the window to find no one there but the janitor who was washing the floor. He pulled a curtain open to tell the person in the room that we were there to order food. They looked at us and closed the curtain. He told them again and then they came out to take our order. Our order was cold and hard. It had obviously been sitting around for awhile. The burgers weren’t edible at all. We are very reluctant to go back to this McDonald’s. The service has gone down hill drastically in the past year. With the high cost of take it we at least expect to have our order taken in a timely manner, not be ignored and have edible food to eat.
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July 2022 by Margaret Maynard
Tables were not cleaned and napkins and straw wrappers were thrown everywhere also water on the floor in front of sofa machine
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December 2021 by Joshua Ross
The McDonald’s in Warwick Rhode Island Meadowbrook Plaza is absolutely unprofessional you sit at the intercom for over an hour when there’s no one in line they purposely turn off all the lights I was before they close sometimes they never even turn them on so you don’t even think they’re open the app says they close at 2 o’clock but they close hours early they Try to blame it on the Google website but little do they know I was on the McDonald’s website that’s how I found out they closed at 2 The food is always cold nothing is never fresh the customer service is horrible they need to fire everyone there and hire all new employees that take pride in their work
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November 2021 by davetechlife
If you like fly's with your order Milford NH has a lot of them flying aroundthe cooking area. The staff of kids can't even get the orders correct.Ordered hamburger, fries, drink, apple pie, and didn't get the apple pie.This is like a restaurant with no management.McDonald's where did you go wrong???
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September 2021 by Keith Duclos
North side McDonald's in brockton will give you pickles on your burger even if you can't have them and you get no sauce with your nuggets and missing stuff
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May 2021 by Sue Barton
I am writing concerning the Hudson Mc Donald’s whose window cashier took cash from me that I put towards my bill then the balance on my card. When I got home I realized they charged the full amount plus took my ca$h. I proceeded to call the store located across the street from Walmart where the person answering the phone said they would mail the money to me now it has been 2 weeks and nothing. I assume the window cashier pocketed the amount and the person on the phone just lied so I didn’t go all the way back down in person. I and my family have since decided to no longer go to McDonalds due to their mistreatment of myself the customer. The customer service is absent and this company doesn’t care about customers or stealing being done. Peace out McD
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February 2021 by Stephen Hood
Doesn’t matter what time of day it is the shake machine is always broken or not offered WTH???? A multi billion dollar corporation so stop offering it I am going to FiveGuys I usually spend 40 dollars that’s over a hundred at Five Guys
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December 2019 by Anamarie Medina
The burgers are either cold or luke warm at #12255. And there was a clump root piece of onion on my burger that was unchewable. I wish I could post a pic of it on here. Terrible.
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May 2019 by Crystal Englehart
Very nice people
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April 2019 by Ana Kruger
I just want to say thanks to Michael for stating the obvious. Well done, Michael.
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October 2018 by Michael
this is an office not a restaurant
