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October 2023 by Jessica M
The associates at this location are very rude and unwilling to help. They ask you to sign up for a credit card at the register, but won't allow you to use and make any purchases with it that day, you point out and show them the disclaimer that states the card can be used that day and without the number the information can be looked up with a photo ID. Either they are poorly trained or their website is completely wrong with information. If you sign up for a store card. All locations have allowed you to use the card that day.The store itself is clean and everything is mostly organized.Just as a customer the demeanor of the stuff is very poor.
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July 2023 by Jeffery Finley
I like the variety of hard to get items here and the customer service compared to the non-existent service provided by Walmart. However, watch your receipt because Michaels tends to make errors in their favor during checkout. I don't think it is malicious and they have made it right in the end, it is simply something to look out for when shopping there.
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July 2023 by Molly Lozeau
Excellent selections of craft ribbon, flowers, art sets, beads, and more! My daughter loves the Crayola section. I order online frequently and pick up in store, with coupon codes.
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July 2023 by Google user
I like the variety of hard to get items here and the customer service compared to the non-existent service provided by Walmart. However, watch your receipt because Michaels tends to make errors in their favor during checkout. I don't think it is malicious and they have made it right in the end, it is simply something to look out for when shopping there.
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April 2023 by Lee D
I went looking for supplies to try my hand at drawing illustrations for a children's book. Staff was very helpful!
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March 2023 by Bethy Williams
Well stocked, reasonable prices, very pleasant and friendly staff
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February 2023 by Dawn Worsley Newton
I stopped in this store on the evening of 2/16/2023 for a couple of supplies to fix a problem on my kitchen counter. The young woman at the register was helpful, friendly, and entertaining. It was truly a fun trip.
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January 2023 by Paul Roy
Expensive but convenient for frames and crafts. I needed a new sewing machine and the lady who helped me was great. Got a few models to compare price and options and talked me through. I wish all their employees were like her, because she was amazing.
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January 2023 by Paul KF4TPY
Expensive but convenient for frames and crafts. I needed a new sewing machine and the lady who helped me was great. Got a few models to compare price and options and talked me through. I wish all their employees were like her, because she was amazing.
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January 2023 by Joyce Hill
This store usually has everything I am looking for, the staff are helpful and friendly anf their us usually a sale or you can use or find a coupon online
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December 2022 by Justin B.
This is my first time ever leaving a review for anything be it a store, restaurant or something else but I had one of the most unpleasant experience at this Michaels location.After attempting to place an online order through the website but having it come up with errors or not go through multiple times, I thought I'd go in-person and ask about possibly placing the order through the store to pick-up the items another day. The cashier was extremely polite and was happy to help, she wasn't sure of how to fill out some information for the ordering process so she asked for the store manager to come over. After 15 minutes of waiting, the manager strolls over without a greeting and immediately starts by curtly asking if I've tried to order through the website in an irritated manner. I inform her of the issue I was experiencing and offer the item numbers and other information and ask if there are any alternative methods to place the order. Rudely she remarks "No I don't do that, I can't help you press buttons any better." and disregards the rest of my explanation. After seeing this exchange will not be of any use, I thank the manager and cashier for their help and wish them a good night. Before I can finish my sentence, the manager turns and walks away without a word.The cashier and a few other employees walking around the store were all very friendly and I am very appreciative of their help. But that was by far one of the worst customer service experiences with a store manager I've ever had.
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December 2022 by Andrew Hachman
They always have everything I need, and the customer service is exemplary. One of my favorite places to shop.
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November 2022 by Bartard Mixes
Overpriced, but associates were very helpful. If you want more supplies I recommend going to the Walmart down the road for a cheaper price.
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October 2022 by sara
Can't walk in here without spending a ton! I love giving kids crafts for all occasions and I'm a huge crafter myself. Michaels is the only craft store that fulfils all my needs!
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September 2022 by Silvia Torres
Always love their florals and greeneries. Fall season color are amazing