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April 2024 by Robert Grunkemeyer
They were not open at 5am. I left after waiting for 15 min
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February 2024 by Ken Davis
A long time ago, Dunkin made their own donuts in the store. I remember those days. Fresh, variety, and abundant. They were inexpensive and good. So good that they had a reputation for what I just described. But they became corporate where some over educated, cash cow motivated, and out of touch folks took over. The donuts are likely made hundreds of miles away from the store, several days earlier, maybe weeks. Additionally, they always run out of product. Now, they serve breakfast sandwiches frozen to perfection containing sausage, ham, or egg. It's consistent with rubber. It's no cheap either. The coffee is supposed to be the best. It's not. I'm fortunate to live in a small Maine town where they make fresh donuts for half the price. Better quality, fresh, better tasting, and in touch with what people want. A Dunkin moved in across the street. The mom and pop shop hasn't lost its customers.
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January 2024 by Anne Haire
The food and the service is awesome ? keep up the good work!!
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December 2023 by bob j
There is a kid who is very rude in there and made the experience horrible. This kid had a bad attitude and it seemed like he did not want to be there. I would recommend firing
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December 2023 by Brandon Larouche
This dunkins has always been absolutely horrible with consistency. Different products every time, even though I order the same thing on the menu. I just got served a no trespass order 3 weeks after an employee SCREAMED bloody murder that she was going to call the cops on me because I asked for something to be re-made. I never raised my voice one bit and kept calm.Thanks for the no trespassing order. You guys really went as low as you could go huh?
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December 2023 by Kim Taylor
They never have enough vanilla creme but chocolate and strawberry creme would be awesome... Please try to carry more or variety on these items... Great service plus!!!!Vegetarian options: DonutsDietary restrictions: Muffins bran etcKid-friendliness: Be real it's Dunkin Donuts ?Wheelchair accessibility: Ramp... Flat... And clear plus doors open with push button
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October 2023 by Kate R.
Five stars to the two ladies working at 11am solo during a rush from hell. 0 to the two that were on break and not coming to help till after those two delt with angry customers both in house and in drive thru.. the two that were on held their own with awesome attitudes and a+ customer service despite rude people yelling from drive thru and confused online order people etc. I come here on my way to work fairly regularly and I know the younger staff seem a bit lazy and under trained and from my experience in the industry it's never easy to fix that.. so awesome job to those two women hopefully management gets a better hold on when to schedule breaks so that the overall business goes smoothly so customers are happy.. and staff doesn't have to deal with what I just witnessed. 0 stars to everyone sitting in that drive thru rude as heck. 5 stars cuz my order is never wrong when I get it, always pleasent customer service, and despite long lines, I'm never waiting long after I place the order to get my coffee. Plus only drive thru on my way to Peterborough so. Yeah. Good job ladies.
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September 2023 by Katrina Garcia
Understanding that this location has a HIGH customer rate, more so in the weekends CONSTANT - I always have great experience.The experience is based on each proceeding customer.They are attentive, and go in order according to slip number. Drive thru and front counter are two separate locations with staffing assigned to THAT specific area. Lines are moved as quick as they can. It makes it a much longer wait when customers are ordering $40 worth of drinks or $80 in food. The wait time is based in the customer's. Not their attentiveness because they do work and do the best they can! Love antrim dunks❤️
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September 2023 by Jared B
For me it’s the quality control: so many times I’ve gone and ordered over the app or in person and they’ve messed up parts of the order. I get they’re habitually short staffed but the excuse rings old after a spell.
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September 2023 by Devin T
Youu didn't need a new store here the old one was equally bad you need better training for your employees or maybe just better employees but somethings
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August 2023 by Lorrie
People there were rude and wouldn't say thank you gave dirty looks and gave me the wrong coffee and when asked to change it they said it's to bad and walked away.. never will go back there ever
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June 2023 by David C.
I hate DD. Always rude and rarely have items in stock . Doesn't matter which store you go to, they're all below standard
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April 2023 by Yla64
Atmosphere is what it is.. You are inside a circle k... Ice coffees are good. Nice people working.. Only complaint they seem to be making the donuts smaller...
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February 2023 by Jordyn N.
This was the absolute worst Dunkin' Donuts I've ever been in my life they only got one thing correct in our order of $30. do better
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February 2023 by livvy dechaine
This dunkins is really hit or miss. Most of the time the drive thru is closed for no reason. Im 6 months pregnant and orderd drive thru through the app. The other day. When i got there the drive thru was closed and the employees were sitting outside smoking with the gas station employees. No one was in the building at all. And when you put in a mobile order if they dont have what you ordered they just throw the slip away and act like you didnt order it. I told them we ordered donuts and The woman in the drive thru told me "oh we looked and the slip and we didnt have it so we threw it out". Then she acted so irritated when we asked for other donuts instead. We ended up leaving without them anyway.
