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November 2023 by Dennis Griffin
Provides good care for your pet.
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November 2023 by sue byrne
In October, unfortunately, we had to put our cat down, she was a stray and had cancer. She was 6 pounds, but she was the sweetest cat ever. Today, Great Brook sent us a card about a donation to the Fire recovery in Oregon in honor of My Cat. That ment alot to me and my family and we thank you so much for that. You guys have great service and staff.The cat is a Discerning Cat Breed
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September 2023 by Jeremy DiPilato
Rude staff member doesn't seem to think decent customer service is a necessary part of their business. Usually I have a positive experience with the staff which is why I always opt to buy expensive medication direct from them to support small business. My last bill for one of my Saint Bernards was over $600 and the major cost was medication. Today one of the staff woke up on the wrong side of the bed and decided depart from any sense of professionalism and customer service, instead choosing to be condescending, upset, and generally offputting to the point that if you overheard the phone call you would think we knew eachother personally and had been in an argument. God knows why, but it'll cost them what would have been a lifelong customer. Customer service is fundamental to any business and ignoring it for whatever personal issues you have is not acceptable... not for me anyway. Some people don't know how to leave their issues at home.
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August 2023 by Matty
They butchered my poor pup. Caves in Concord saved the day or days after they literally said it looked liked my dog was in a butcher shop for a simple spayed procedure. Don't trust them.. . Go anywhere else if you care about any living thing. My Doggo is missing a kidney and the owner has been in violation of his license multiple times. He is a joke. Also cost me $10,000 to save her. Thanks great brook for the nightmares you will most definitely be hearing from the state licensing board
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July 2023 by Melissa Gregoire
I have been bringing my animals to this clinic for years.The staff and doctor is wonderful. Never had any issues.
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June 2023 by Shelby Catherine
When you arrive you have to wait in your car and call to check in. They still require masks and only one person is allowed to go in with the animal. The wait in the car was long, well over an hour. Once we were seen it was very quick and painless though and they took good care of my dog who has an ear infection. They gave him a quick visual check up on his whole body, then proceeded to check the affected ear. The doctor showed me how to give him his medicine, I paid (a very fair price) and we were on our way. Overall a very good experience and this being the closest vet to me, I will definitely be back. Thanks Great Brook!
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April 2023 by Paul LaFreniere
Great Vet, very friendly staff and I didn't have to wait 2 months to get my new puppy seen.
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April 2023 by Kathleen Murray
Wonderful experience they trimmed his nails "my not so Happy Cooper"Thank you ladies!
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April 2023 by Angelique Carter
This place is wonderful. They take wonderful care of my two dogs. Highly recommend them.
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February 2023 by Cooper Redmond
Came there with seven Siberian huskies, nothing but professionals on the job. Quick and easy for us! Only reason 4 stars is because we can't enter the vet.
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January 2023 by Julianne Kellogg
Fast, reliable, prices are acceptable and they took care of us right away. They are compassionate with difficult situations and it makes a real difference for pet owners. One of the best bets around with availability, walk in hours and pricing. Thank you for all you do.
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January 2023 by Sharon Montour
After my own vet failed me on more than one occasion, I sought recommendations from a local FB site. Great Brook did not disappoint! Within 15 minutes my sweet little dog was diagnosed, treated, and sent home. We’ll follow up after the infection is gone, and he may lose a tooth…. But when I called to explain the problem they told me to bring him right in. No excuses, just genuine caring. Thanks Great Brook….
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December 2022 by Elizabeth Kilroy
Staff were very friendly and helpful both on the phone and with my pet. I was nervous about the "drive up service" experience but it went very well. The vet listened and discussed treatment over the phone with me during the examination. My pet was registered, seen and released within an hour.
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December 2022 by Suzanne Gagnon
They are always there for when the pets are in need. I'm surrounded by 4 vet clinics under 2 miles from home but I drive an hour to this vet.No contest.
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October 2022 by Richard Simberg
Very friendly staff . They saw us immediately and right on with their diagnosis. So happy to have them available for same day. All other vets were many days out for an appointment.
