Factory Connection

Women's Clothing
Hours: Factory Connection is highly regarded for its expert suspension work and excellent customer service. Customers consistently praise the company for improving their bikes' performance, whether for riding or racing. Many mention that their bikes, including woods bikes, motos, and modern day 2-strokes, feel significantly better after suspension tuning. One customer, who is over 300 pounds, was impressed that Factory Connection was able to provide stiffer springs and fully custom suspension adjustments, resulting in an extraordinary riding experience on a 24 300xcw. Riders describe the ride as "amazing" and note that the upgraded suspension allows them to handle treacherous terrain with ease, often calling it a "cheater bike." The team’s responsiveness and knowledge are frequently highlighted, with praises for quick turnaround times and helpful communication over the phone. Customers also appreciate the consistency of quality, noting that Factory Connection has taken care of both their own bikes and their family’s. Whether tuning for balance, bottoming resistance, or overall handling, the staff’s expertise ensures customer satisfaction. Overall, Factory Connection is seen as a reliable, knowledgeable, and friendly business that consistently delivers top-notch suspension services, making it a go-to choice for riders seeking improved bike performance.

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1. Barrington, New Hampshire