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September 2023 by alex kelley
Went there tonight with my one-year-old son and my 8-year-old daughter. After we place our order it took them about 20 min. just to ring in my order so I could pay. The guy behind the counter was very nice but he seemed to be new and unsure how to ring in certain items. The other workers didn't seem interested in helping him ring in the blizzard at all. They said they didn't know so he had to call his manager on the phone which took another 10-15 min just so I could pay. All while this was happening the lady behind the counter that was making the blizzards proceeded to give my daughter and I dirty looks throughout the entire time. My baby was starting to get antsy after being in there for about a half hour or more and they were obviously very annoyed with me; giving me there mean mugs and their eye rolls. The icing on the cake that made the whole experience terrible is when I was on my way out and my daughter got extra hot queso sauce with her pretzels that we ordered & it was burning her mouth so I aksed if there was anything else besides extra hot sauce for her to dip her pretzels in and she told me NO! I pointed to all the different sauces that was right behind her behind the counter and I said are you sure that there are no other sauces and she said there is absolutely nothing she could give me and turned and walked away! I was very upset that I spent $30 at a place that made me wait about 40 minutes with my baby just so I could pay and wouldn't even give me a different sauce when there was clearly lots of different things behind the counter. Never have I experienced such rude customer service in my life! This was my first time ever here I'm just visiting for the week on vacation. Was so excited to try this place out and the customer service experience I received today 8/30/2023 at about 5:30pm completely ruined it!
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September 2023 by Michelle Meltzer
We walked in and the music was so loud that I couldn't hear my husband. I requested it to be turned down and the cashier laughed at us. My husband said "no, seriously, I can't concentrate on the menu". The cashier did turn it down. After that service was a bit short. When we went into the larger dining area, the music was still blasting. Overall a very frustrating experience.
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September 2023 by Tanya Grillo
Worst DQ ever. Horrible
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August 2023 by cooper foster
Ice cream cake. Very good. Lots of different
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August 2023 by Rick C
Typical fast food lunchfare. Good
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August 2023 by andrew coyle
Just had ice cream but it was
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August 2023 by Nate Bigley
Lucy please call me back.. I want to resolve the issue with you personally. My experience was not good.
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August 2023 by Mark Morgan
It used to be good. Now don't even bother!
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August 2023 by Derek DeMoura
Good food and service, limited seating, half the restaurant was roped off for no apparent reason.
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August 2023 by Warren Bennett
Drove down 40 minutes for our first banana split of the year. It's worth the wait! Had a good-sized portion of vanilla soft serve with plenty of chocolate, strawberry, and pineapple toppings! Nice chunks of pineapple and strawberry toppings. Very satisfied with whole experience and our desserts! Hard to beat their soft serve for quality, texture, and flavor.
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August 2023 by David Bradley
It's fast food. The restaurant was clean the food was greasy and the staff was ok.
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August 2023 by R Ann
Dipped churo vanilla cone - yumNothing much more to add besidessmiling employees tooKid-friendliness: Ice cream shoppeWheelchair accessibility: Yes
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August 2023 by Courtney Widdop
People behind the counter taking orders and serving the Blizzards were so rude and unprofessional. We will never go back. Nevermind that they had false advertising in front of the counter, which I ordered, they made the wrong thing, called them out on it, wouldn't admit they made the mistake and made us pay for a new Blizzard! Then my husband saw them turn the sign around that I had pointed to and ordered from!!!This was tonight, 8/1/2023.Worse customer service ever!
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July 2023 by Katherine Cook
Very busy place!! Food made as ordered. Staff helpful with what to order. Slushy was delicious. Only fast food place around.
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July 2023 by Mom Donahue
Dipped churo vanilla cone - yumNothing much more to add besidessmiling employees tooKid-friendliness: Ice cream shoppeWheelchair accessibility: Yes
