-
November 2022 by Mo K.
Wow I saw at Walmart online best choice Av under bullshit with Teac bar. I was almost buying it. Thank you for your reviews.
-
March 2021 by Kristen M.
Buyer BEWARE! Attempted to buy a couch from this company, but didn't even receive it. Now I am forced to fight the charges on my credit card. The seller non apologetic. Best Choice sells on Amazon, so if you see this name, BEWARE!
-
February 2020 by Squid Ley
Owner of this business promised payment in exchange for a 5 star review. Needless to say, here's a 1 star
-
May 2019 by Latifdz Amrou
Guys.. don't waste your time and money.. they are just a scam company ...I placed the order on December 24 I got the tv January 4th 2 weeks and the tv started showing the black lines ... I called them to take care of the problem, they never did eventhough I put a 6 years warranty for the TV. Also said they'll send a Wall tv mount, never got it.. basically I lost 2k for a broken tv.
-
March 2019 by Amanda K.
This place is a total scam. DO NOT BUY FROM THEM. My boyfriend ordered an OLED that was "on sale" and they called before shipping it saying it was a commercial model and that the standard was full price. He went for the full price model and a few months later we have a nice big line down the screen visible mostly on red backgrounds. After trying to get it serviced by LG we discovered that the tv is a refurb and the SN sticker on the back is fake. Best Choice responded via email saying they were "looking into it" two weeks ago and basically ghosted us. Total fraud and we have reported to the BBB
-
January 2019 by Rick R.
YOU WILL NOT GET WHAT YOU ORDER. You will receive a phone call telling you that you ordered a commercial model and they noted you have a residential address. The commercial model has a much lower resolution. For x, more in my case over $700, they will send you the residential model. When you say no, they refund your credit card the next day which has had now had the amount pending for 4 days. So even though you may not lose money, you'll waste several days not having the new product you'll now need to shop for elsewhere. There seem to be a few companies doing this. Also, be aware that any LG products purchased through unauthorized dealers don't come with a warranty. I talked to LG for over 30 minutes about this issue and it's posted on their website.
-
January 2019 by alex kotlarov
I want to thank your company for a timely and high-quality service. I will recommend your company to your relatives and friends.
-
January 2019 by Chris J.
Waste of time. I ordered a 65" Frame tv and gave up on getting it. They called me the day I planned to cancel and said it was shipping that day. I felt better, but never received any confirmation or tracking. About 2 weeks later I called again and was told it hadn't shipped and that it was on backorder. They tried to switch me to another model but I just asked for a refund, which they promptly granted. I just want my tv, I've wasted a month.
-
December 2018 by Les B.
Unfortunately, I did not read the reviews below before I purchased a TV from Best Choice AV. Several reviews here state DO NOT BUY FROM THIS PLACE. I confirm those reviewers' sentiments and repeat DO NOT BUY FROM THIS PLACE. I bought a Samsung UN75NU8000FXZA from them and they assured me that I would be getting a brand new, never opened, product. I specifically asked for that guarantee from them because their price for the TV was several hundred dollars below everyone else. However, much to the disappointment of my family we received a badly scratched up, used TV. We were shocked that they would have the audacity of sending us such a badly banged up TV in such poor condition and try to pass it off as new. Even the box was in poor shape. But that's the formula for their scam - advertise lower prices than everyone else and then ship used, refurbished, or damaged products with defects, and hope the customer does not notice the scam. We're so disappointed and annoyed that we were deceived, but we opened a dispute with American Express and they'll sort it out. Please do not make the same mistake we did. Buy from reputable companies.
-
December 2018 by Josh H.
I just purchased a 75 inch Samsung QLED TV from them that is listed in stock with delivery in 7 to 10 days, model QN75Q7FAMF. Mark called me back and left a message for me to return his call. After speaking to Mark he said the TV was there ready to be delivered, but it was a foreign model with a inferior commercial grade picture quality. After speaking to Samsung there is no such thing. So when I called Mark back and said just to deliver the model I purchased he said he would need to order it from another country and that would take about six weeks and then he could send it to me then. I just checked their website and the TV shows that it is in stock. Clearly a bait and switch situation and I have doubts I will ever see a TV . I am hoping they will Call me back and resolve the situation properly as I continue to notify people about their practices. If things change I will keep my record updated. I've been asked for updates, so here it is. I waited for quite a while and the TV never came. It was apparent that it wasn't going to come so I cancelled my order. Don't waste your time here.
-
December 2018 by Guy Giardina
Wish I read the other reviews before wasting my Black Friday purchase on Best Choice AV. To call it a bait & switch is a gross understatement. Ordered what I was sure was the same TV being sold elsewhere only to be told days later that it was in fact a “commercial†model. Then rather than offer a Black Friday price for the TV I thought I had ordered to keep my business, they offer me the correct TV at a price almost $200 more than the weekend sale price offered everywhere else under the sun. No thanks. Do not buy from here.
-
December 2018 by Zain S.
Ordered a TV and paid for it. Then they contact me and tell me to pay more for the same TV because the one I paid for has a "6-Bit" chip -- which was no where to be found on the original ad of the TV. Furthermore, such TVs were never even made by LG! The price was $1499 for an 86" LG UHD 4K TV, too good to be true? It is. I paid them and they did the classic bait-and-switch and tried to talk me into a 75" LG TV for $1999 which other stores sell for $1299! This is quite the immoral way of doing business. Please stop with this sort of criminality.
-
December 2018 by Pratul L.
DO NOT BUY FROM THIS PLACE They sell refurbished TV's. There is absolutely no way they can discount brand new TVs cheaper than the big box stores, it's complete BS. I made the mistake of falling victim to the enticing low price on a 65'' LG C8 OLED TV. It arrived with a missing panel on the back, and as I unpacked everything, there were a couple of scratches on some parts. Red Flag #1 After reading reviews online about the possibility this company sells refurbished TVs, I went to the LG website myself, submitted the serial number and found out the TV was registered as brand new 6 months ago already. Red Flag # 2 I contacted them about the missing panel, they promised to send me a new one but stopped replying (al though were very responsive when you first tried buying from them and had questions). They also assured me the TVs are new and even offered to register it for me (probably so they can avoid having me discover it's already been registered). Now a few months later, this TV has issues. Severe audio lag no matter what I'm streaming (non HD cable or 4k - and I have 100MB/sec internet). I now have to retire this TV. I'm not going to try to re-sell it without telling anyone about the issues even though I got duped. Complete waste. Just should have paid full price - worth it in the long run to have a quality, warrantied product
-
November 2018 by Jean Collings
Love this site, easy to used and the team is very professional. It is refreshing when you can contact business with a company and they allow you to feel important and appreciated. I would recommend this site.
-
November 2018 by Ronald Carboni
Best Choice is an excellent company to purchase a quality televisions from. I find the members of their sales staff is be extremely knowledgeable and of exceptionally high integrity. I suggest utilizing their expedient white glove delivery service. By example, the LG OLED65" 2018 model Series E television which I ordered during the latter part of the day was delivered across country just five days later with the utmost of care and concern. Specifically the factory sealed unopened box that contained my gorgeous television was hand carried within the room of installation. Once there, the box was carefully (white gloved) opened and the TV was connected to an outlet and turned on in my presence. The deliverer was very courteous and open to appropriate inquiries concerning the use of said TV. In short, for any customer who performs his due diligence homework (that any major purchase necessitates) Best Choice is truly the best choice when making a major electronics purchase.
