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October 2022 by Jarrett B.
They do a fine job in filling prescriptions. Faster than a lot of the other pharmacies.
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October 2022 by Iryna Tsembrovska
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May 2022 by Baby Joy by Julie
Worst customer service at the drive up. Their website comes up on a Google search for rapid Covid testing WITH NO APPOINTMENT REQUIRED, as I collected my sick kid from the local middle school I was directed to CVS on S. River for rapid testing. I had the woman at the drive through say “Yeah?” I said I was there for a rapid Covid test for my son. “I don’t have any appointments left, your appointment isn’t here.” And slams the window on me. I asked to speak to someone else and was met with another person from behind the desk who snarked “I don’t care what Google says ma’am look at our website and get out of our drive through!” Then hung up on me. Thankfully Nicole the Pharmacist was able to simply explain that the info I had received was incorrect and she appreciated learning that was listed on their site it was a simple fix for an elevated and stressful situation to which both young women in that dive up were so rude and I won’t return.
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January 2022 by Kim M.
My doctor seems script in at 10. I got there a little before 1. Not yet filled., ok she said they will fill out be ready in 20 min 40 min later she calls me to the window and says we are closing for lunch you can come back at 2. I started that it was rude and she should have told me earlier it would not be ready. I go back at 6. Same people working and the woman checking me out was even ruder than the earlier one. This one made it sound like my 2 scripts were 3.40 each... now over 300 for one script she wouldn't look at my insurance nothing. I will not be going back. I expected more from Bedford NH
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July 2021 by Google user
Worst customer service at the drive up. Their website comes up on a Google search for rapid Covid testing WITH NO APPOINTMENT REQUIRED, as I collected my sick kid from the local middle school I was directed to CVS on S. River for rapid testing. I had the woman at the drive through say “Yeah?” I said I was there for a rapid Covid test for my son. “I don’t have any appointments left, your appointment isn’t here.” And slams the window on me. I asked to speak to someone else and was met with another person from behind the desk who snarked “I don’t care what Google says ma’am look at our website and get out of our drive through!” Then hung up on me. Thankfully Nicole the Pharmacist was able to simply explain that the info I had received was incorrect and she appreciated learning that was listed on their site it was a simple fix for an elevated and stressful situation to which both young women in that dive up were so rude and I won’t return.
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February 2020 by Dawn C.
I just had dental surgery. Never picked up any prescriptions at this location before. Never will again. I have recently learned that I cannot tolerate corn (it is in many medications - over the counter and prescribed). Corn gives me an unbearable migraine headache for 3 days with little relief from corn free pain killers and anti-inflammatory essential oils. So, I had a prescription for Vicodin after my surgery (generic if need be). Customer service skills are non-existent at this pharmacy. My dentist's office called ahead and asked if there was corn in it. They were told that "starch" is on the label. When I got there, I had to ask the pharmacy what the manufacturer's phone number was, make the call myself out in my car, give them the prescription info - all the while I had sutures and putty in my mouth. They could not take the time - 5 min it took me to call and ask if starch on the label meant corn? Yes, it has corn in it I was told. Thankfully I did not get it filled and saved myself 3 days of migraine pain by not getting it. That will be the last time I go to the Bedford CVS.
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April 2019 by Molly B.
This CVS Store / Pharmacy location is rather large. Probably the largest CVS store I've ever had the pleasure of going into. The store has a lot of options for products and brands. You can find pretty much anything you want here. It's right in front of Hannaford supermarket which makes it a very convenient location. Five stars all the way!!!!
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January 2019 by Thin Mint
Signs are small and hard to see. It wasn't laid out in a very logical way so it took a while to find anything and I waited in line to checkout for 15 minutes and it was not busy.