EasternBank is a well-regarded financial institution that provides a positive customer experience. The staff, including helpful tellers like Jen and friendly employees Kelly Kahn and Frank Talarico, go above and beyond to assist customers with their banking needs, whether it's printing old statements or resolving account issues. While some customers may miss more convenient banking hours, they understand the importance of work-life balance for the staff. Overall, EasternBank's "Join us for Good!" motto reflects its commitment to delivering quality service to its loyal customer base.
The woman at the counter went above and beyond to help me print out my old bank statements from a closed business account. I will certainly be returning as a customer in the future!
April 2023
I just want to say a big Thank you to Jen the bank teller for all your help this morning I walked in worried about fraudulent activity on my account and I left there relieved ? Thank you so much for your time.
August 2018
Don't have an account yet but they cash a check from their bank with no fee.
