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May 2023 by thomas mccabe
Friendly and knowledgeable service and on time friendly delivery. Very professional.
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May 2023 by Sunny Feeley
Very easy to work with. Also, i made a last minute purchase from the clearance room and they were able to include the items with the delivery of the item I had ordered, which was scheduled for the next day. Saved on a delivery fee. Very happy.
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October 2022 by Patrícia McCarron
Fran Karalli is our designer at Ethan Allen in Bedford. Before Ethan Allen moved from North Andover, where I live, I made many purchases through Fran. Therefore, when I needed a bookcase, I knew which one I wanted, and I called Fran in Bedford, NH and ordered it by phone. As usual Fran was knowledgeable and helpful. I told her what size bookcase I wanted and the shade of wood that I needed to match my Ethan Allen Bedroom set.The bookcase took quite a while, longer than expected, to arrive. Fran kept me posted regarding delays. But, the bookcase finally arrived, and it is perfect. I love it!! I am an avid reader...it is large enough to hold all my volumes. The two men who delivered the bookcase were excellent. They were careful, polite, helpful. As usual I received an excellent product and excellent service from Ethan Allen. Special thanks to Fran Karalli. She is the best!!Patricia McCarron
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October 2022 by Lori Bynum Christensen
Ethan Allen delivery and set-up service is excellent! Very professional,, knowledgeable and personable. Would highly recommend.
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September 2022 by Ray Sousa (Retail Auto Consulting)
Very professional service while providing competitive prices. Excellent communication and delivery. Thank you.
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September 2021 by Jennifer Hamholm
Excellent service - Allison, our designer, helped us better conceptualize what we wanted, and she found the perfect fabric to be the connecting theme of our design. Like Lebowski's rug, it really ties the room together. Having Allison render our rooms by the measurements she took and virtually place pieces of furniture we were considering was extremely helpful for me to visualize how pieces would or would not fit our vision. Overall, a very enjoyable process! Delivery was top notch, as well.
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June 2021 by D Barrett
We have been shopping at Ethan Allen for several years and have been extremely satisfied with the product quality and suggestions from the designers. In recent years, we have been working with Fran Karalli, formerly at the North Andover store and more recently from the Bedford, NH store. She listens well, extends herself to provide premier customer service, provides excellent suggestions. She strives for 100% customer satisfaction.
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May 2021 by elizabeth paquette
Allison in the Bedford store was very helpful and attentive. It did take 5 months to get to us, 2 months longer than expected.
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April 2021 by Patrick and Tabetha Hoey
We had a great experience with Todd from start to finish. I would recommend Todd and Ethan Allen in Bedford to friends and family.
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April 2021 by Karla Jurczyk
We have purchased a lot of furniture fir our new home. It is all beautiful. Everything was ordered from the store in Bedford, NH. Verlie is the best!
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February 2021 by Vangie Collins
Ethan Allen is not what it used to be. We purchased a sectional with grey fabric and in under4 years it has beeb slowly turning pink/red. Contacted the store, and after being falselyaccused of using chemicals, I asked to speak with the store manager who after a conversationand viewing pics, agreed it was a manufacturer's defect and referred me to "corporate."Unfortunately, corporate won't budge and the store mgr won't take responsibility. We feel robbedand cheated. We purchased other furniture pieces at the same time and it remains in greatcondition. We are early 60's, no children or grandchildren, non-smokers, dig not allowed on anyfurniture, and do not use chemicals on furniture. This furniture was supposed to last "decades"in great condition. Ethan Allen used to stand behind their furniture. Is it the beginning of the endof an era? Sad, just sad.
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January 2021 by Dana Oelkers
Bedford,NH Ethan AllenWe ordered a bed in the middle of July. We were told it would be delivered no later than the middle of September which was a long time anyway. That was due to covid and shipping delays. That was fine though. September came and went with no bed and no contact from Ethan Allen. The first week in October I called them and was told the bed was in their warehouse close by, but they we’re having issues with their delivery service. They didn’t know when I would get my bed. Later in October(almost November) when I still had not been contacted, I called again. They said the same thing. I asked to speak to a manager. They said they’d have the owner call me. I never got that call. A couple of days later a delivery organizer called to set up delivery in two days. I’ve bought from Ethan Allen before, but don’t intend to go back. The customer service was horrendous.
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December 2020 by Shawn Newell
Poorly run store. Beware of the stuff you buy a lot might have been broken and cover up before deliver. You would think they take more pride in the stuff since it’s “high in stuff”. I know this btw bcz I use to work there. Shady people. Go to a different Ethan Allen.
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October 2020 by Mackenzie Anshewitz
Best steak in town, service was incredible and took 5 minutes to get food and the dessert was amazing
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September 2020 by Richard Hiley
Ethan Allen in Bedford, NH has been wonderful to deal with. Great design help with choosing fabrics and furniture.
