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March 2024 by Johanna Marston
I had a wonderful experience at Hand and Stone in February. I was welcome by the person at the desk and felt very relaxed right away. My massage therapist was Meghan and she was amazing. She listened to my concerns and focused on what I needed. I felt so much better when my hour was done. Can’t wait to go back!
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March 2024 by Terri Cadorette
My husband gave me a gift certificate for a spa day at Hand & Stone and I used it today. Great experience. Staff very friendly and welcoming. Meghan did my massage & Mikayla did my facial. They were both awesome. Considering becoming a member.
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March 2024 by Melissa Perry
Kayliana gives the most incredible facials. She’s so knowledgeable and I always leave looking and feeling great.
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March 2024 by Tamara C
My massage was supposed to last for 60 minutes but was finished a few minutes earlier.They use tons of cold (!) oil. No shower is provided after all.Always ask for a receipt to check how much they charge you and how much tips they apply. You will be surprised!I do not recommend this place.
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January 2024 by Michelle Moses
Very relaxing spa day. Massage with Meghan and facial with Mikayla. Both are awesome
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January 2024 by Pamela Schoff
Desk help was great at scheduling appointments that worked with our schedules. Dillon, the masseuse was awesome, always making sure we were comfortable, pressure was ok, and gave extra effort to areas that were causing me discomfort. Highly recommend!!
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November 2023 by Unknown User
Friendly and welcoming location. The services offered were great too. I wish they had more deals and coupons to help alleviate the costs.
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November 2023 by Bonnie Silva
Great reception staff and very clean inside . Great experience !
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August 2023 by Rob Burgett
Fabulous facial by KL!!! Best I've ever had. Highly recommend this place
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July 2023 by Paul Smith
I paid for a massage for 60 minutes. The massage started at 5:09 and ended at 5:56 pm. I emailed and texted the manager, she ignored me. The therapist did a good job.The sales pitch was non-stop but I understand it's their job, but she told me 3 times she can waive the $80.00 membership fee. Losing 13 minutes off a 60 minute massage is too much. Overpriced in every way.
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June 2023 by Holly
If I had read the reviews before, I should definitely be careful and reconsider if to open the membership. The customer compliant in reviews about never getting feedback about membership issue is real. It’s happening on me and yet solved.
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May 2023 by K.E. Kendrix
I canceled my membership in December, they have continued to charge me every month since. I explained when I canceled that my medical condition would not allow me to continue. They do not respond to calls, messages or emails, but they do charge my credit card without fail. Do not give them your credit card information. I’ve filed complaints with the AG’s office, and my bank and canceled my credit card. Stealing from the disabled is not a good corporate look.
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May 2023 by Linda Pica
Not much to say other than, unprofessional staff, esthetician talked to much, not a relaxing experience by any means...not a spa ...to corporate. Perhaps other locations are better....
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May 2023 by Brenda French
This is not the experience I hoped for. The massage therapists are working as though they're on hamster wheels. My treatment, touted as one hour, was 40 minutes. The massage was too rough, even after asking for less pressure, and I had bruises the next day.I'll stick with my regular massage therapist from now on.
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May 2023 by tricia nadeau
Well I have to say that my massage therapist was good but I paid for an hour and only got 45 mins !! I should have said something , very disappointed ☹️